Evolving Transport's workstreams

In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation. You can also stay up-to-date on the latest roadmaps and workstream outputs from each of the workstream pages.

Update on corporate functions

As we are now looking at the best way to deliver our corporate functions across TfNSW, Sydney Trains, and NSW TrainLink the organisational design approach for these functions will look quite different to what other branches are experiencing as part of Evolving Transport.

A new program team has been established to ensure the design process and model for service delivery meet the needs of all parts of Transport.

Our leaders are now working through a detailed plan and further information is being shared with relevant staff over the next couple of weeks.

Your bright ideas can shape the future of Transport

The Financial Sustainability (FS) Workstream is about being smarter with taxpayers’ money and becoming more financially sustainable as a business. One of the ways we are doing this is by creating an innovation challenge which will harness and build on ideas from our people – it’s called Transport Bright Ideas.

Transport Bright Ideas is made up of three parts: the Small Steps program, FS Innovation and Optimisation Fund, and Pitch to the Panel. There are some differences in how each of these work, but they’re all about finding and supporting ways to do things better and more efficiently.

Check out https://brightideas.transport.nsw.gov.au and submit your bright idea before Friday 2 October.

We’re working differently – Evolving Transport milestones delivered

We’re making good progress across our 13 workstreams. Over the coming weeks and months we’ll see even more milestones completed as workstreams begin to implement and embed new ways of working into our everyday business.

A huge shout-out to the Capital Projects team who have delivered great results as part of their work to redefine how we will manage major projects from planning to delivery. We’ll keep you up-to-date on how they are progressing in implementing these changes over the coming months. Check out the Capital Project Workstream page for the details.

To find the latest news about this program, visit this page regularly or click here to subscribe. If you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation. We’ve made some changes to the ET website with all workstream roadmaps containing the most up-to-date info. Check it out!

All about Leadership Culture & Behaviours

The Leadership, Culture and Behaviours workstream is well and truly underway in supporting our business and our people through Evolving Transport. This stream in particular is one that underpins the whole Evolving Transport Transformation Program. Watch the video to hear more from the Workstream Lead, Stephanie Polihronas.

An update from Governance on Enterprise Assurance, Risk and Audit

As part of the Enterprise Assurance, Risk and Audit commitment, we have developed a simple process for running risk workshops to support you with your Risk accountability. It will help you identity the minimum information you will need to collect as part of identifying the risks in your division.

There are a number of risk assessment tools and techniques that you can use based on what works best for your division.

Branch design process moves ahead

The pace is starting to pick up on organisational design with all 40 branches either commencing design soon and one now in formal consultation (CST – Freight).

After designs are completed, whether your branch is in Group A, B, or C, the proposed structure will progress from formal consultation to a final approved structure (called 'determination') and then on to implementation.

At each of these stages, work goes on behind the scenes to follow a fair and consistent placement process for filling the new structure. Some of this happens before consultation (where roles in the proposed structure are the same or very similar to existing roles), and the remainder of the roles will be filled after determination using processes run through the Talent team.

Visit the Evolving Transport roles, placement, and recruitment webpage to keep up-to-date with the latest information on our placement approach, workshops to help you update your resume and improve on your interview skills, role opportunities to keep an eye on, question and answers, and support during this change

Updating our online forms in MyTransport

Over the coming months, you will see some changes in MyTransport such as RMS no longer being a selectable option in certain forms and search filters, RMS knowledge articles transferred to Transport for NSW and updated My Transport User profiles. This is all part of the process of becoming one Transport.

Update on corporate functions consultation

If you had missed the last Tuesday’s update on corporate functions consultation you can find the article here.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

Where we are up to on the corporate functions proposal

We’d like to thank everyone who participated and shared feedback on the proposal to include corporate functions from Sydney Trains and NSW TrainLink in Evolving Transport.

You may have heard from Rodd in last week’s livestream that consultation closed on Wednesday 15 July, and that we received over 700 pieces of feedback to work through. A final decision on this proposal was due at the end of July, but due to the volume of responses received we needed more time to comprehensively review and carefully consider all your feedback.

Thank you for your patience and we plan to share an update next week.

Branch design progress and consultation from Tuesday 11 August

We have 25 of the 40 branches well on their way through the phases of their branch organisational design. The remaining 15 branches will also start their design work this month.

Branches will go to formal consultation with employees on proposed structure designs progressively from August. The first branch going through consultation on Tuesday 11 August will be CST Freight. Please keep an eye and ear out from your leaders about updates for your branch.

How will branch design work in the virtual space

Due to the impact of Coronavirus and the continued advice to work from home where possible much of our design work is happening online. This means co-design will feel and look a little different than before.

Co-design isn’t about inviting everyone to a workshop, but providing opportunities for different voices to be heard and shape our thinking – whether they’re with leaders, clients, stakeholders, customers, or employee groups. We are using virtual tools to help run activities and engage with you such as online surveys and polls, online workshops and discussion forums, Teams meetings, and on our intranet.

Some examples of how we are doing this include:

• CST Transport Planning are holding weekly Teams drop-in sessions run by two members of their leadership where teams can ask questions in an informal setting. The themes from each session are shared through their branch emails.
• SER Insights and Engagement are using an interactive, online polling tool during branch meetings allowing team members to ask questions and share concerns as they share ideas.
• GS Planning and Programs are hosting Teams small focus group sessions to discuss current and future-state opportunities and challenges, and also capturing anonymous feedback through their online form.

Customer Experience Measurement Workstream roadmap

The Customer Experience and Measurement Workstream is delivering a better way for Transport for NSW to understand customers, prioritise related activities and investments, and measure performance. There are six commitments, presenting better customer and community outcomes, have a look at the roadmap.

To find out the latest news about the program, visit this page regularly or click here to subscribe. If you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

A must-watch safety update

Watch this video extract from our L100 livestream specialist series as Rodd Staples, Tara McCarthy, and Steve Jones set the scene on the importance of safety and due diligence across our business.

Consultation for corporate functions – one week to go

We have one week to go on our consultation about corporate functions for Sydney Trains and NSW TrainLink and wanted to share some themes from the feedback so far.

To date, we have received over 260 pieces of feedback via the online feedback form and over 100 questions received through staff briefing sessions. We have answered your key questions on the Q&A page and encourage you to keep sending in your feedback.

Read more on the latest article.

Governance update – our new Enterprise Risk Management framework

As part of the Governance Workstream we have improved on our Enterprise Risk Management Framework so that it provides more robust risk criteria as well as consistency with other processes across Transport.

The new framework, now on our TfNSW intranet, came into effect on Wednesday 1 July 2020 with the first quarterly reporting period ending Wednesday 30 September 2020 for divisional-level risks.

To find out the latest news about the program, visit this page regularly or click here to subscribe. If you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

Consultation on a proposal about corporate functions

Consultation is open for a proposal to consider integrating corporate functions in Sydney Trains and NSW TrainLink into the Evolving Transport process currently underway in Transport for NSW.

More information on the proposal can be found on this article and the Q&A webpage. Anyone from across Transport can provide feedback via our online form until 5pm Wednesday 15 July.

Branch organisational design for Groups A and B has restarted

Over the last two months we took the opportunity to further clarify how we operate at Transport and reflect on lessons learnt from previous stages of Evolving Transport. As restrictions are now easing in NSW, our organisation is taking the road to recovery and has restarted the organisational design work.

The insights we found during lockdown are informing and accelerating the branch design of Group A and B. Branch leaders are currently mapping out the design program and timelines for each of the branches, and these will be shared with branch team members over the next few weeks including how you can get involved.

If you have any questions in the meantime, please reach out to your branch leader or your division’s business partner.

How we operate at Transport

Find out more about how we operate here at Transport by taking a look at our value chain and the key features of our organisation.

Asset Management discussion videos for viewing

The Asset Management Workstream are working towards clarifying standards and frameworks as part of delivering their commitments.

Have a look at the discussion videos on asset management framework, and configuration management and design authority, and standards and engineering capability.

Pulse Check

We are checking in and running another Pulse Check from Monday 29 June. This survey will be an opportunity for you to share your thoughts on your safety and wellbeing, workload and flexible working, and getting support.

Keep an eye out next Monday on the intranet for the link to the survey. This survey will run for a week till midnight on Sunday 5 July.

Your feedback wanted - Planning & Programs Workstream definitions

The Planning and Programs definitions are now available for you to provide your feedback. They have been compiled from feedback received across the cluster.

Find out how to provide feedback on this intranet page.

To find out the latest news about the program, visit this page regularly or click here to subscribe. If you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

Update from Planning & Programs

The Planning & Programs Workstream is thinking about how we can best prioritise problems and solutions to create better customer and community outcomes. Tim Raimond, Chief Transport Planner, tells us all about what we are doing in in this three-minute video.

All you need to know about Capital Projects

Glen Snowden, Deputy Executive Director Infrastructure and Project Finance, tells us all about what they are doing in this two-minute video.

A new way of managing our stakeholders

Developing a digital stakeholder relationship management system has been the primary focus of the Community & Stakeholder Relationships Workstream over the past four months. Simply, this means we will have one online program that holds all of the information for our stakeholders and when we engaged them.

As part of this huge piece of work, the team has worked with all divisions across the organisation to identify a Primary Relationship Manager for each of our key industry, government, and community stakeholders.

Embedding these systems within the cluster will streamline our approach to engaging with our communities and stakeholders across NSW in all of our future communications and projects. An integrated training and education campaign will launch mid-year to provide you with everything you need to know about how to use and work within this new system.

Read more about this workstream.

Enablement update – RMS invoices to quote Transport ABN from 1 June 2020

As part of TfNSW and RMS coming together as one organisation we will soon stop using the RMS ABN for invoices from June and start quoting the Transport ABN.

So from 1 June 2020, all suppliers will stop using the RMS ABN for invoices, and instead ensure tax invoices are issued using the TfNSW ABN: 18 804 239 602.

If you have questions please contact the TSS Service Centre on 133 877 or email tss.procurement@transport.nsw.gov.au

Read more about this on our intranet.

To find out the latest news about the program, visit this page regularly or click here to subscribe. If you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

Delivering the Evolving Transport Program

With so much happening across the Evolving Transport Program it’s sometimes hard to see how it all fits together. To help explain it, we’ve put together a simple visual on how the Program works including how we coordinate and govern it end-to-end.

Planning and Programs – your chance to find out more this Friday

Join lead Tim Raimond for a live update this Friday as he explains everything you need to know about Planning and Programs work-to-date, what that means for you, and how it will improve customer and community outcomes. This will be YOUR chance to ask Tim and the team any questions about the work being done in this area.

• When: Friday 15 May
• Time: 12.30 - 2pm
• Register now!

If the link above doesn't work for you please email Suzana Gorgioska for an invite. If for whatever reason you missed the Friday session it will be recorded and available on the Planning and Programs Workstream intranet page.

News on Financial Sustainability

Did you know that Transport is trusted with 15 per cent of the operating budget of NSW Government?

Matt Fuller, Executive Director Commercial and Strategic Projects, gives us an interesting update from the world of the Financial Sustainability Workstream. Matt presented this update to the Corporate Services team at a live event last week.

Finger on the pulse – Leadership, Culture and Behaviour Workstream

As we continue to deliver Evolving Transport, the need for our culture to shift is even greater to ensure we meet our organisational aspirations and sustain them long-term.

We began our journey last year by focusing on customer at the centre, people at the heart, for the greater good in all that we do, and can all agree the disruption of Coronavirus has tested us to move even faster to bring these to life.

We already have a formal check-in across Transport with our annual People Matter Engagement Survey but wanted to create a shorter, more frequent pulse survey to find out what really matters to you right now with things shifting so drastically.

There will be things that are working well, which we couldn’t have imagined two months ago, which we want to carry into recovery post Coronavirus and there will be some things we need to address quickly together.

The Pulse Check survey is live right now, so please take the time to tell us what’s working well for you (so we can do more of it) and anything that isn’t, so we can take action! The Survey closes at midnight this Sunday 17 May.

To find out the latest news about the program, visit this page regularly or click here to subscribe. Or if you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

Get in touch with the Capital Projects Workstream
With a dedicated team led by Glen Snowden, six agreed commitments are being delivered in the Capital Projects Workstream.

The team are interested to hear from anyone who has been doing work that may intersect with or across the capital projects value chain. This is so we can make sure the work you’ve been doing links into what the workstream is delivering.

Organisational design and senior leadership recruitment update
Next week, you will be hearing from your divisional leaders about the revised approach to org design. Stay tuned for more information.

As per last week’s update, we paused the recruitment of some of our senior leadership roles. However, some executive recruitment is still progressing and being finalised.

On the Evolving Transport Roles and Recruitment webpage you can stay up to date on the latest news on recruitment, including details of roles where recruitment is continuing or on hold, or where roles have been filled.

Updates to the Safety Workstream
The Safety Workstream has been refocusing some of their commitments and timelines – check out their updated roadmap here.

The commitments centre around delivering new ways of working together across Transport, to achieve better safety outcomes for our people, contractors, customers and community. A key priority is the ‘Transport for NSW Safety Management Framework’. This will provide a shared and consistent view of safety standards, responsibilities and requirements for better practice, and continuous improvement.

Asset Management online collaboration session
The Asset Management Workstream has been finding new ways to engage and stay connected with their many stakeholders. The team recently ran and recorded a comprehensive online collaboration attended by more than 100 people. The video of the session is available here, and covers everything you need to know about asset management. You’ll hear from:

• John Hardwick, ED Asset Management and Workstream Lead
• Rami Affan, ED Asset Management iNSW
• David Spiteri, Asset Management Framework Lead
• Jonathon Deans, Director Transformation Office
• Jim Modrouvanos, Project Director Asset Management workstream

To find out the latest news about the program, visit this page regularly or click here to subscribe. Or if you no longer wish to receive these updates you can click here to unsubscribe.

Welcome to the first edition of Evolving Transport News, your guide to what is happening in the world of Evolving Transport. In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation.

As part of our overall business response to Coronavirus we have decided to put Stage 1 organisational design temporarily on pause. The teams are working hard on a revised approach and schedule, and we will send through more information in the next few weeks. There have also been some changes to Future Workplace moves. Visit the Future Workplace website for more information.

The remaining 12 workstreams in the transformation program will continue as planned as we find new ways to continue delivering in this environment. We have already made a lot of progress across the program and as things continue to change, we have an opportunity to innovate and potentially accelerate some of our work.

'Our key messsage is to keep moving and focus on what you can do right now.'

All you need to know about asset management

John Hardwick, Executive Director of Asset Management, tells us all about what we are doing in the asset management workstream in this three minute video.

Take a look at John's video explanation.

We are moving online

The Evolving Transport workstream teams are responding to the challenges of Coronavirus by exploring new ways to involve our people and stakeholders during this time.

The current environment has given us an opportunity to explore the various online and digital engagement tools and opportunities that are available to us. We will continue to engage our people and keep delivering over the coming weeks and months, putting in place some of the frameworks and enterprise processes that will be a key part of the recovery phase.

Encouraging more opportunities to engage with our people throughout the delivery of these workstreams creates a number of benefits:

• Unlocking solutions we might not have seen before
• Brings underlying assumptions to the surface so these can be addressed
• Stimulates creativity and broad thinking beyond what we know
• Focuses intention, attention and energy on our common goals – be that improving asset management, safety, environmental performance, or how we measure success at Transport.

There are lots of effective and free and ways to engage with people even if we are physically apart. We will keep you updated about how to stay involved in Evolving Transport.

To find out the latest news about the program, visit this page regularly or click here to subscribe. Or if you no longer wish to receive these updates you can click here to unsubscribe.