A customer centred program of change

We have the opportunity to build on our success and take the delivery of integrated, customer centred services to the next level. To do this we need to make important changes to the way we work with each other, transport providers and communities. This is so we can work more closely together, focusing on greater Sydney and regional NSW in a holistic way to deliver better customer and community outcomes.

This website will be regularly updated to keep staff and leaders working in the Transport cluster informed as we transition to our new operating model.

We have the opportunity to build on our success and take the delivery of integrated, customer centred services to the next level. To do this we need to make important changes to the way we work with each other, transport providers and communities. This is so we can work more closely together, focusing on greater Sydney and regional NSW in a holistic way to deliver better customer and community outcomes.

This website will be regularly updated to keep staff and leaders working in the Transport cluster informed as we transition to our new operating model.

  • Previous announcements

    2 months ago

    A list of all previous announcements.

    A list of all previous announcements.