7 February 2020 - How Evolving Transport is progressing

In April 2019, we started the journey to become one Transport organisation focused on better customer and community outcomes and to change the ways we work. We established the Evolving Transport program to drive this change within our organisation.

Throughout the year, we developed and agreed on roles and responsibilities, accountabilities of divisions, and the functions that worked across several divisions.

From this we established a number of Evolving Transport workstreams to help us implement the transformation and shape the way we work within our new operating model.

You can now see all of the timelines, initiatives, and commitments for each workstream.

These 13 workstreams will deliver major change initiatives over the next 6 to 12 months across a range of areas. Eleven are about ways of working, and the other two are about organisational structure and supporting the changes (enablement workstream).

Each of these workstreams lines up with our operating pillars which ensures we are delivering:

  • the design of new processes and ways of working
  • improved financial sustainability and outcomes
  • an improved experience for our people at work
  • the design and implement the next layers of our new organisational structure.

Timing of workstreams

Each workstream has sponsors and project leads who have defined ambitious timelines for driving improvements to our ways of working. As you can see, we are aiming to have many workstream initiatives completed and transitioned to a BAU way of working by mid-year 2020.

What we’ve achieved so far

While there is more work to do, we have already made a lot of progress while continuing to deliver every day for customers and communities. Here are some of the highlights:

  • completed an extensive consultation that included receiving over 2000 pieces of feedback and 65 briefing session for the new divisions top level structure
  • set-up new divisions of our operating model which redefines how our business is structured
  • put in place our new top level leadership structures
  • moved everyone to a Transport email address
  • providing an integrated and collaborative Transport response to the NSW bushfires
  • developed a stakeholder management framework to better engage with our external stakeholders

There will be regular updates about how the workstreams are progressing, so continue to check the Evolving Transport Transformation Program and Workstreams page.