Monday 4 May 2020 - Evolving Transport organisational design will kick off again in the coming months
We recently decided to temporarily pause some of our organisational design work, so everyone could focus on supporting our people and the community during this time of uncertainty with Coronavirus.
While pausing was the right thing to do, we haven’t lost momentum and are building on the great work that has happened so far.
Work is currently underway to do some further groundwork on the operating model that will better inform and speed up the design of branches in key areas.
Thank you to everyone who have taken part in branch design work to date. By making use of all the work that’s already been done we have the opportunity for branches to accelerate design, which will give people clarity and certainty sooner. Your ideas, engagement and hard work have been crucial to help set us up on this path.
Next steps and timings
We have now scheduled when branches will start their design process again, which will kick off from June.
The revised design schedule focuses on giving branches more flexibility to complete their design, by providing a better understanding of how our organisation needs to operate into the future.
Branches have reorganised into three groups based on the below criteria:
- Group A: Branches whose organisational structure is less dependent on the design and work flows of other branches therefore can progress with organisational design at their own time and pace
- Group B: Branches whose organisational structure is highly connected across the operating model and influences the design of branches in Group C
- Group C: Branches whose organisational structure enables and supports the customer-centred operating model and is influenced by the design branches in Group B
Find out when your branch will go through the design process.
Planning for Groups A and B to progress is underway, with their branch designs continuing from June. Group C will follow from August. However, we will need to remain flexible during this time as Coronavirus continues.
The rest of the Evolving Transport Transformation Program is still continuing with work taking place online and new ways of working being used to make sure we keep rolling out the change initiatives over the coming months.
