Doing your job during change – changes for RMS and TfNSW from 1 July

As we transition to our new operating model from 1 July, we know that many of you have questions about how our systems, processes and ways of working will change.

Work is well underway to bring RMS and TfNSW together as one organisation.

This is a significant task and there’s a lot to do. Each agency has their own budgets, IT systems and policies, so we ask for your patience and understanding as we work through these details.

Not everything will be integrated on 1 July. In fact for most of us, there will be very few changes to the way we go about our day-to-day work from a systems and processes perspective.

So while we might be working more closely together as one team, it’s going to take some time for our systems and processes to reflect our new operating model.

When will it be done?

Changes to our systems and processes need to be done over time to minimise the impact on our operations so that we can continue to deliver for our customers and communities.

Many of the changes won’t occur until Phase three of the transition post 1 July, and they will happen throughout this phase, so it’s important you check back to this page regularly for the latest updates.

Here’s what RMS and TfNSW can expect from 1 July.

And please do send your feedback, questions, suggestions and ideas by emailing evolvingtransport@transport.nsw.gov.au.

View the information pack about what’s changing on 1 July.

IT

Currently, RMS and TfNSW operate on different IT networks with limited integration and some of our programs and systems are different. Work is well underway in the background to help bring us together, including reporting line movements and delegation workflows for leaders. However the majority of system changes will occur over time to minimise disruption to our day-to-day operations and during Phase three of the transition post 1 July. More information will be shared as soon as it’s available.

Emails and logins

  • There will be no changes to email addresses, logins or the password reset process on 1 July for RMS and TfNSW staff. RMS emails will change over to transport addresses in the coming months, which means they will become the same as Sydney Trains, Sydney Metro and NSW TrainLink.

Devices and operating system

  • There will be no changes to IT equipment like laptops, desktop computers or iPads on 1 July, so please continue to use your current devices in the same way.
  • In the coming months, computers will be updated to the Windows10 operating system to enable better integration of the TfNSW and RMS network.
  • PC and laptop wallpapers and screensavers will be updated to new imagery, as will banners on some applications like Citrix.

Document storage and sharing

  • There will be no changes to shared drives or Objective on 1 July. RMS and TfNSW should continue to use Objective as normal until further notice in line with our record keeping responsibilities under the State Records Act.

Directory updates

  • Your new division names will be updated in Outlook, Office 365 and intranet phone directories on 1 July, except for Regional and Outer Metropolitan which will initially display as Regional.
  • Agency names will remain the same for now. This means that if you currently work for RMS, your agency name will appear as RMS after 1 July. This will change as systems are further updated to reflect the new operating model.

IT support

  • There will be no changes to current IT support services, including concierge services available in some offices.
  • Continue using the MyIT self-service portal or contact MyIT on 133 148. However when you’re calling MyIT, the prompts will change on 1 July to ensure calls continue to be directed to the appropriate support teams.

Project management systems

  • More information will be shared soon.

Phone guide / people searches

  • The RMS and TfNSW phone books / people searches will remain as is for 1 July.

Policies, Procedures and Legal

Policies and procedures

  • RMS and TfNSW policies and procedures are being reviewed for consistency and alignment and will be integrated over time.
  • Policies and procedures will remain the same on 1 July, so please continue to follow your usual policies and procedures until further notice. This means that RMS employees should continue to follow RMS policies after 1 July and TfNSW employees should follow TfNSW policies after 1 July.
  • Deputy Secretaries who have RMS Executive Directors or Directors reporting to them from 1 July will need to follow the relevant RMS policy/procedure for decisions referred to them for approval.
  • Policies relating to employment conditions (for example, Awards) will remain unchanged, as will existing cluster-wide policies.
  • Staff will continue to access policies through their policy libraries on the RMS or TfNSW intranet.
  • If you have any questions about policies or procedures, please contact corporatepolicy@transport.nsw.gov.au.

Financial and General Delegations

  • Separate delegations instruments will continue apply to RMS and TfNSW from 1 July.
  • On 1 July, revised TfNSW Delegations will apply to all staff within a cost code commencing with 1000. TfNSW staff prior to 1 July continue to be allocated to these cost codes and continue to use these delegations. Cost centre information can be confirmed in your Employee Profile on the Equip Self Service page.
  • The revised TfNSW Delegations provide a simpler, more user friendly document. Where possible, delegations are granted to management levels rather than specified positions and have been updated to be more consistent across management levels.
  • Please familiarise yourself with the new instrument and financial thresholds.
  • The RMS Organisational Delegations continue to apply to staff within a cost code commencing with 3000. RMS staff prior to 1 July continue to be allocated to these cost codes and continue to use these delegations. Cost code information can be confirmed on Equip and on the RMS intranet phone guide.
  • Additional financial thresholds and other changes are being introduced in the RMS Delegations to facilitate transition to the new operating model.

HR Delegations

  • RMS and TfNSW are already covered by the same HR delegations, known as the Employment and Industrial Relations Delegations.
  • The majority of HR delegations will remain the same. Minor changes have now been made to reflect the new operating model since 1 July 2019.
  • Further changes may be made during Phase three of the transition post 1 July.

HR

Recruitment

  • Recruitment during the transition to our new operating model will continue as follows:
    • Where recruitment is for a role in an area not common to both agencies, and requires technical and specialist capacity, normal recruitment, including ongoing offers of employment continues
    • Where recruitment is for a role in an area that is common to both agencies, the recruitment process may proceed as limited duration employment for up to one year. Where this principle limits fulfilling business needs, a submission can be made to the Governance Committee for consideration of an exemption
  • You will be advised when recruitment returns to business as usual.

Award and conditions

  • There will be no impact on your employment conditions on 1 July – this includes leave entitlements, continuity of service, pay or superannuation arrangements. The Award that applies to your classification of work will continue to apply.

Reporting lines and the establishment system

  • With all the operating model changes, we’ve made a decision not to action ‘business as usual’ establishment system change requests between now and 1 July. This is so we can focus on getting it right for our new operating model over the coming months.
  • Apart from people who will on 1 July report directly to new division leaders, reporting lines for RMS and TfNSW staff will not change on 1 July. This means financial and HR workflows like leave requests and shopping carts in Transport Equip will continue to go to your current manager as normal.
  • On 1 July, reporting lines will change in the establishment system for Executive Directors who report directly to a division leader and workflows in Transport Equip will update accordingly.
  • There are a number of leaders at the Director or TSSM or equivalent level who will on 1 July report to a division leader but the systems won’t change to reflect this reporting yet. However, an interim workaround for approvals will be arranged directly with these leaders until system changes can be made.
  • Further reporting line changes as part of Evolving Transport will not be made until Phase three of the transition post 1 July.

Job titles

  • Job titles will remain the same in systems like Transport Equip, Outlook and the phone directories on intranets.

Flexible working

  • Our commitment to flexible working remains the same. All flexible work arrangements should continue as they are now. If you have any concerns, please speak with your manager.

Timesheets & leave

  • There will be no changes to flex sheets, timesheets or leave application processes.

Work locations

  • On 1 July, everyone should continue to work from their usual workplace with the same access pass.
  • The Evolving Transport changes mean we need to consider how the Transport cluster will work together differently in the future and this may include opportunities to co-locate teams.
  • Our Future Workplace program has started a consultation process with our senior leaders on their business needs (aligned to the organisational design of divisions) which will be completed by the end of August.
  • Following this, further information will be communicated and of course the usual consultation process will take place for any relocations in the future.

Performance Development and Review

  • End of year reviews are due on Friday 2 August. RMS and TfNSW staff should complete their review as normal by scheduling a conversation with their manager to reflect on their achievements. Key points and ratings should then be captured in Transport Equip.
  • More information will be shared about goal planning for the year ahead soon.

Diversity and inclusion

  • We are committed to creating a safe, supportive and inclusive culture across the cluster where everyone feels valued and respected.
  • RMS currently has several successful networks that support diversity groups, including:
    • Aboriginal Employee Network
    • Enable Network: for Employees with a disability, carers and their friends
    • Ally Network: for employees who identify as lesbian, gay, bisexual, transgender, intersex or queer (LGBTIQ), or support those who do
    • WiSE: for male and female employees who support improving gender equality, inclusive culture and representation of women in Science, Technology, Engineering, Mathematics and Construction roles.
  • We are looking for every opportunity to leverage the networks that already exist to further bring people together and connect them across the cluster.

For more information please contact diversityandinclusion@transport.nsw.gov.au

Finance

TfNSW and RMS Finance teams have been working together to assess the impact of Evolving Transport on finance policies, processes, systems and reporting.

EOFY 18-19 process

  • Evolving Transport changes have no impact on the EOFY18-19 process. Please continue as in previous years with both RMS and TfNSW reporting results as separate entities as at 30 June.
  • The Financial Year End Audit and Annual Report preparation will continue as normal through to September 2019.
  • Staff should take note of key EOFY deadlines for receipting and accruals to ensure a smooth year end reporting season. View key dates for RMS and TfNSW.

Profit/cost centres

  • No changes will be made to RMS or TfNSW profit/cost centres, company codes or WBS codes for 1 July. This means that RMS staff will continue to use the same profit/cost centre hierarchy in company code 3000 as normal and TfNSW staff will continue to use company code 1000 until further notice.
  • Changes will be made in Transport Equip once organisation structures and new ways of working are clearly defined in the next phase of the transition.
  • Investigation is underway for any changes needed to System Business Roles in Transport Equip and more details will be provided in the future.

FY 19-20 budgets

  • 2019-20 budgets are being developed under the previous structure, with transfers of agreed divisions, branches and functions to be effected prior to finalising the budgets under the new structure.
  • Budget allocation letters will be issued early in the new financial year to the new divisions, covering all components of the integrated structure and identifying individual functional components as appropriate.
  • From 1 July, there will still be two separate agencies in Transport Equip. As such, actual expenditure should continue to be put against the initial budget allocation.
  • Similarly, project budgets should remain where they are until further notice. It is important that you continue to forecast and track expenditure against projects post 1 July in the current way, as we work through the transition requirements.

Procurement

Contracts

  • Contracts with vendors will continue as normal until otherwise advised. Vendors should continue to invoice RMS and TfNSW as per the current contracts in the usual way.
  • Separate communications will be sent to vendors in due course to advise of any changes.

Procurement process

  • There will be no change to the current procurement processes on 1 July so please continue using your current process for shopping carts and CM21 contracts and PO and contract variations until otherwise advised.
  • The only change in Transport Equip on 1 July will be updated financial approval workflows at the Executive Director level and above.
  • For everyone else, financial approval workflows will not change on 1 July, so shopping carts in Transport Equip will continue to go to your current manager.
  • Further changes to financial approval workflows will not be made until Phase three of the transition post 1 July.

Inflight financial approval workflows

  • In the lead up to the end of financial year, staff should action any workflow items sitting with them in Ariba and Equip prior to 28 June.
  • For the vast majority of staff, workflow approvals for inflight shopping carts will not change on 1 July.
  • For transactions that need Executive Director and above level, approval in Transport Equip like contracts and PO approvals and variations, and financial workflow approvals will be automatically updated to reflect these leaders’ positions in new divisions on 1 July.
  • For transactions that need Executive Director and above level approval in Ariba like contract releases and variations, financial workflow approvals generated prior to 30 June will not be automatically updated to reflect these leaders’ positions in new divisions on 1 July. This means inflight items in Ariba must be withdrawn and resubmitted in the system to go to the correct approver from 1 July.

Branding & Communications

Intranets

  • For 1 July, RMS and TfNSW intranets will both remain. A project is underway to develop a new intranet portal for the Transport cluster which will supersede all existing agency intranets. Please continue using your current intranet until further notice.
  • The RMS and TfNSW phone books / people searches will remain as is for 1 July.

Websites

  • For 1 July, the RMS and TfNSW corporate websites will both remain as is until further notice.

E-mail signatures

  • On 1 July, you should continue to use your existing email signature including branding until further notice.
  • However, please update your email signature to reflect your new division name on 1 July. Your agency name will stay the same for now.

Branded materials and templates

  • All TfNSW and RMS branded materials, tools and templates will remain as they are until further notice.
  • This includes PowerPoint and factsheet templates, briefing notes, memos, meeting agendas, templates for community notices and other customer communications templates in the RMS E-toolkit, letterhead, stationery, business cards and regulatory documents.A brand audit is underway and more information will be shared soon.
  • In the meantime, if you need to order any new printed materials contact brand@transport.nsw.gov.au.

Uniforms, fleet, vessels & signage

  • A brand audit is underway and more information will be shared soon.
  • In the meantime, if you need to order any new uniforms or PPE gear, contact brand@transport.nsw.gov.au.

Safety

  • Currently, separate Safety Management Systems apply to RMS and TfNSW. The RMS and TfNSW Safety teams are working together to map these into one integrated Safety Management System. This will take some time and more information will be shared once available.
  • In the meantime, RMS and TfNSW staff should continue using their current safety management systems and hazard and incident reporting systems beyond 1 July until further notice.
  • For any safety-related questions, please contact the TfNSW or RMS Safety teams.

Contact

  • For IT support, contact the MyIT helpdesk 133 148 or visit the My IT portal
  • For Transport Shared Services, contact 133 877 or use the MyTransport portal
  • For HR support, contact HR Advisory 1800 618 445

Feedback and questions

If you have any feedback, questions or suggestions on any of these areas, please email evolvingtransport@transport.nsw.gov.au.

As we transition to our new operating model from 1 July, we know that many of you have questions about how our systems, processes and ways of working will change.

Work is well underway to bring RMS and TfNSW together as one organisation.

This is a significant task and there’s a lot to do. Each agency has their own budgets, IT systems and policies, so we ask for your patience and understanding as we work through these details.

Not everything will be integrated on 1 July. In fact for most of us, there will be very few changes to the way we go about our day-to-day work from a systems and processes perspective.

So while we might be working more closely together as one team, it’s going to take some time for our systems and processes to reflect our new operating model.

When will it be done?

Changes to our systems and processes need to be done over time to minimise the impact on our operations so that we can continue to deliver for our customers and communities.

Many of the changes won’t occur until Phase three of the transition post 1 July, and they will happen throughout this phase, so it’s important you check back to this page regularly for the latest updates.

Here’s what RMS and TfNSW can expect from 1 July.

And please do send your feedback, questions, suggestions and ideas by emailing evolvingtransport@transport.nsw.gov.au.

View the information pack about what’s changing on 1 July.

IT

Currently, RMS and TfNSW operate on different IT networks with limited integration and some of our programs and systems are different. Work is well underway in the background to help bring us together, including reporting line movements and delegation workflows for leaders. However the majority of system changes will occur over time to minimise disruption to our day-to-day operations and during Phase three of the transition post 1 July. More information will be shared as soon as it’s available.

Emails and logins

  • There will be no changes to email addresses, logins or the password reset process on 1 July for RMS and TfNSW staff. RMS emails will change over to transport addresses in the coming months, which means they will become the same as Sydney Trains, Sydney Metro and NSW TrainLink.

Devices and operating system

  • There will be no changes to IT equipment like laptops, desktop computers or iPads on 1 July, so please continue to use your current devices in the same way.
  • In the coming months, computers will be updated to the Windows10 operating system to enable better integration of the TfNSW and RMS network.
  • PC and laptop wallpapers and screensavers will be updated to new imagery, as will banners on some applications like Citrix.

Document storage and sharing

  • There will be no changes to shared drives or Objective on 1 July. RMS and TfNSW should continue to use Objective as normal until further notice in line with our record keeping responsibilities under the State Records Act.

Directory updates

  • Your new division names will be updated in Outlook, Office 365 and intranet phone directories on 1 July, except for Regional and Outer Metropolitan which will initially display as Regional.
  • Agency names will remain the same for now. This means that if you currently work for RMS, your agency name will appear as RMS after 1 July. This will change as systems are further updated to reflect the new operating model.

IT support

  • There will be no changes to current IT support services, including concierge services available in some offices.
  • Continue using the MyIT self-service portal or contact MyIT on 133 148. However when you’re calling MyIT, the prompts will change on 1 July to ensure calls continue to be directed to the appropriate support teams.

Project management systems

  • More information will be shared soon.

Phone guide / people searches

  • The RMS and TfNSW phone books / people searches will remain as is for 1 July.

Policies, Procedures and Legal

Policies and procedures

  • RMS and TfNSW policies and procedures are being reviewed for consistency and alignment and will be integrated over time.
  • Policies and procedures will remain the same on 1 July, so please continue to follow your usual policies and procedures until further notice. This means that RMS employees should continue to follow RMS policies after 1 July and TfNSW employees should follow TfNSW policies after 1 July.
  • Deputy Secretaries who have RMS Executive Directors or Directors reporting to them from 1 July will need to follow the relevant RMS policy/procedure for decisions referred to them for approval.
  • Policies relating to employment conditions (for example, Awards) will remain unchanged, as will existing cluster-wide policies.
  • Staff will continue to access policies through their policy libraries on the RMS or TfNSW intranet.
  • If you have any questions about policies or procedures, please contact corporatepolicy@transport.nsw.gov.au.

Financial and General Delegations

  • Separate delegations instruments will continue apply to RMS and TfNSW from 1 July.
  • On 1 July, revised TfNSW Delegations will apply to all staff within a cost code commencing with 1000. TfNSW staff prior to 1 July continue to be allocated to these cost codes and continue to use these delegations. Cost centre information can be confirmed in your Employee Profile on the Equip Self Service page.
  • The revised TfNSW Delegations provide a simpler, more user friendly document. Where possible, delegations are granted to management levels rather than specified positions and have been updated to be more consistent across management levels.
  • Please familiarise yourself with the new instrument and financial thresholds.
  • The RMS Organisational Delegations continue to apply to staff within a cost code commencing with 3000. RMS staff prior to 1 July continue to be allocated to these cost codes and continue to use these delegations. Cost code information can be confirmed on Equip and on the RMS intranet phone guide.
  • Additional financial thresholds and other changes are being introduced in the RMS Delegations to facilitate transition to the new operating model.

HR Delegations

  • RMS and TfNSW are already covered by the same HR delegations, known as the Employment and Industrial Relations Delegations.
  • The majority of HR delegations will remain the same. Minor changes have now been made to reflect the new operating model since 1 July 2019.
  • Further changes may be made during Phase three of the transition post 1 July.

HR

Recruitment

  • Recruitment during the transition to our new operating model will continue as follows:
    • Where recruitment is for a role in an area not common to both agencies, and requires technical and specialist capacity, normal recruitment, including ongoing offers of employment continues
    • Where recruitment is for a role in an area that is common to both agencies, the recruitment process may proceed as limited duration employment for up to one year. Where this principle limits fulfilling business needs, a submission can be made to the Governance Committee for consideration of an exemption
  • You will be advised when recruitment returns to business as usual.

Award and conditions

  • There will be no impact on your employment conditions on 1 July – this includes leave entitlements, continuity of service, pay or superannuation arrangements. The Award that applies to your classification of work will continue to apply.

Reporting lines and the establishment system

  • With all the operating model changes, we’ve made a decision not to action ‘business as usual’ establishment system change requests between now and 1 July. This is so we can focus on getting it right for our new operating model over the coming months.
  • Apart from people who will on 1 July report directly to new division leaders, reporting lines for RMS and TfNSW staff will not change on 1 July. This means financial and HR workflows like leave requests and shopping carts in Transport Equip will continue to go to your current manager as normal.
  • On 1 July, reporting lines will change in the establishment system for Executive Directors who report directly to a division leader and workflows in Transport Equip will update accordingly.
  • There are a number of leaders at the Director or TSSM or equivalent level who will on 1 July report to a division leader but the systems won’t change to reflect this reporting yet. However, an interim workaround for approvals will be arranged directly with these leaders until system changes can be made.
  • Further reporting line changes as part of Evolving Transport will not be made until Phase three of the transition post 1 July.

Job titles

  • Job titles will remain the same in systems like Transport Equip, Outlook and the phone directories on intranets.

Flexible working

  • Our commitment to flexible working remains the same. All flexible work arrangements should continue as they are now. If you have any concerns, please speak with your manager.

Timesheets & leave

  • There will be no changes to flex sheets, timesheets or leave application processes.

Work locations

  • On 1 July, everyone should continue to work from their usual workplace with the same access pass.
  • The Evolving Transport changes mean we need to consider how the Transport cluster will work together differently in the future and this may include opportunities to co-locate teams.
  • Our Future Workplace program has started a consultation process with our senior leaders on their business needs (aligned to the organisational design of divisions) which will be completed by the end of August.
  • Following this, further information will be communicated and of course the usual consultation process will take place for any relocations in the future.

Performance Development and Review

  • End of year reviews are due on Friday 2 August. RMS and TfNSW staff should complete their review as normal by scheduling a conversation with their manager to reflect on their achievements. Key points and ratings should then be captured in Transport Equip.
  • More information will be shared about goal planning for the year ahead soon.

Diversity and inclusion

  • We are committed to creating a safe, supportive and inclusive culture across the cluster where everyone feels valued and respected.
  • RMS currently has several successful networks that support diversity groups, including:
    • Aboriginal Employee Network
    • Enable Network: for Employees with a disability, carers and their friends
    • Ally Network: for employees who identify as lesbian, gay, bisexual, transgender, intersex or queer (LGBTIQ), or support those who do
    • WiSE: for male and female employees who support improving gender equality, inclusive culture and representation of women in Science, Technology, Engineering, Mathematics and Construction roles.
  • We are looking for every opportunity to leverage the networks that already exist to further bring people together and connect them across the cluster.

For more information please contact diversityandinclusion@transport.nsw.gov.au

Finance

TfNSW and RMS Finance teams have been working together to assess the impact of Evolving Transport on finance policies, processes, systems and reporting.

EOFY 18-19 process

  • Evolving Transport changes have no impact on the EOFY18-19 process. Please continue as in previous years with both RMS and TfNSW reporting results as separate entities as at 30 June.
  • The Financial Year End Audit and Annual Report preparation will continue as normal through to September 2019.
  • Staff should take note of key EOFY deadlines for receipting and accruals to ensure a smooth year end reporting season. View key dates for RMS and TfNSW.

Profit/cost centres

  • No changes will be made to RMS or TfNSW profit/cost centres, company codes or WBS codes for 1 July. This means that RMS staff will continue to use the same profit/cost centre hierarchy in company code 3000 as normal and TfNSW staff will continue to use company code 1000 until further notice.
  • Changes will be made in Transport Equip once organisation structures and new ways of working are clearly defined in the next phase of the transition.
  • Investigation is underway for any changes needed to System Business Roles in Transport Equip and more details will be provided in the future.

FY 19-20 budgets

  • 2019-20 budgets are being developed under the previous structure, with transfers of agreed divisions, branches and functions to be effected prior to finalising the budgets under the new structure.
  • Budget allocation letters will be issued early in the new financial year to the new divisions, covering all components of the integrated structure and identifying individual functional components as appropriate.
  • From 1 July, there will still be two separate agencies in Transport Equip. As such, actual expenditure should continue to be put against the initial budget allocation.
  • Similarly, project budgets should remain where they are until further notice. It is important that you continue to forecast and track expenditure against projects post 1 July in the current way, as we work through the transition requirements.

Procurement

Contracts

  • Contracts with vendors will continue as normal until otherwise advised. Vendors should continue to invoice RMS and TfNSW as per the current contracts in the usual way.
  • Separate communications will be sent to vendors in due course to advise of any changes.

Procurement process

  • There will be no change to the current procurement processes on 1 July so please continue using your current process for shopping carts and CM21 contracts and PO and contract variations until otherwise advised.
  • The only change in Transport Equip on 1 July will be updated financial approval workflows at the Executive Director level and above.
  • For everyone else, financial approval workflows will not change on 1 July, so shopping carts in Transport Equip will continue to go to your current manager.
  • Further changes to financial approval workflows will not be made until Phase three of the transition post 1 July.

Inflight financial approval workflows

  • In the lead up to the end of financial year, staff should action any workflow items sitting with them in Ariba and Equip prior to 28 June.
  • For the vast majority of staff, workflow approvals for inflight shopping carts will not change on 1 July.
  • For transactions that need Executive Director and above level, approval in Transport Equip like contracts and PO approvals and variations, and financial workflow approvals will be automatically updated to reflect these leaders’ positions in new divisions on 1 July.
  • For transactions that need Executive Director and above level approval in Ariba like contract releases and variations, financial workflow approvals generated prior to 30 June will not be automatically updated to reflect these leaders’ positions in new divisions on 1 July. This means inflight items in Ariba must be withdrawn and resubmitted in the system to go to the correct approver from 1 July.

Branding & Communications

Intranets

  • For 1 July, RMS and TfNSW intranets will both remain. A project is underway to develop a new intranet portal for the Transport cluster which will supersede all existing agency intranets. Please continue using your current intranet until further notice.
  • The RMS and TfNSW phone books / people searches will remain as is for 1 July.

Websites

  • For 1 July, the RMS and TfNSW corporate websites will both remain as is until further notice.

E-mail signatures

  • On 1 July, you should continue to use your existing email signature including branding until further notice.
  • However, please update your email signature to reflect your new division name on 1 July. Your agency name will stay the same for now.

Branded materials and templates

  • All TfNSW and RMS branded materials, tools and templates will remain as they are until further notice.
  • This includes PowerPoint and factsheet templates, briefing notes, memos, meeting agendas, templates for community notices and other customer communications templates in the RMS E-toolkit, letterhead, stationery, business cards and regulatory documents.A brand audit is underway and more information will be shared soon.
  • In the meantime, if you need to order any new printed materials contact brand@transport.nsw.gov.au.

Uniforms, fleet, vessels & signage

  • A brand audit is underway and more information will be shared soon.
  • In the meantime, if you need to order any new uniforms or PPE gear, contact brand@transport.nsw.gov.au.

Safety

  • Currently, separate Safety Management Systems apply to RMS and TfNSW. The RMS and TfNSW Safety teams are working together to map these into one integrated Safety Management System. This will take some time and more information will be shared once available.
  • In the meantime, RMS and TfNSW staff should continue using their current safety management systems and hazard and incident reporting systems beyond 1 July until further notice.
  • For any safety-related questions, please contact the TfNSW or RMS Safety teams.

Contact

  • For IT support, contact the MyIT helpdesk 133 148 or visit the My IT portal
  • For Transport Shared Services, contact 133 877 or use the MyTransport portal
  • For HR support, contact HR Advisory 1800 618 445

Feedback and questions

If you have any feedback, questions or suggestions on any of these areas, please email evolvingtransport@transport.nsw.gov.au.