Customer Strategy and Technology

Customer Strategy and Technology will develop long-term strategy across greater Sydney and regional areas and leverage new technology and insights to provide more integrated customer-centred solutions.

Our leadership team

  • Chris Bennetts, Executive Director, Digital Products Delivery
  • Marta Bach, Acting Director, Divisional Management Office
  • Lewis Clark, Executive Director, Ticket & Information Services
  • Steve Scholtz, Acting Executive Director, Customer Experience Design & Delivery
  • Rita Harding, Executive Director, Marketing & Campaigns
  • Christina Limbidis, Executive Director, Pricing & Revenue
  • Susie Mackay, Director, Freight
  • Jess McLeod, Acting Director, Communications
  • Jim Modrouvanos, Acting Executive Director, Freight Industry
  • Natalie Pelham, Acting Executive Director, Transport Policy and overseeing the Innovation, Research & Reform branch
  • Adele Primiano, Director, Divisional Management Office
  • Tim Raimond, Chief Transport Planner, Transport Planning
  • Matthew Vane-Tempest, Executive Director, Public Affairs & Engagement


Find out more about our division


Important notice
The links marked with apadlocklock symbol require access to the Transport network.

Customer Strategy and Technology will develop long-term strategy across greater Sydney and regional areas and leverage new technology and insights to provide more integrated customer-centred solutions.

Our leadership team

  • Chris Bennetts, Executive Director, Digital Products Delivery
  • Marta Bach, Acting Director, Divisional Management Office
  • Lewis Clark, Executive Director, Ticket & Information Services
  • Steve Scholtz, Acting Executive Director, Customer Experience Design & Delivery
  • Rita Harding, Executive Director, Marketing & Campaigns
  • Christina Limbidis, Executive Director, Pricing & Revenue
  • Susie Mackay, Director, Freight
  • Jess McLeod, Acting Director, Communications
  • Jim Modrouvanos, Acting Executive Director, Freight Industry
  • Natalie Pelham, Acting Executive Director, Transport Policy and overseeing the Innovation, Research & Reform branch
  • Adele Primiano, Director, Divisional Management Office
  • Tim Raimond, Chief Transport Planner, Transport Planning
  • Matthew Vane-Tempest, Executive Director, Public Affairs & Engagement


Find out more about our division


Important notice
The links marked with apadlocklock symbol require access to the Transport network.