Meet Susie Mackay, Executive Director, Freight, Customer Strategy and Technology

Susie was last year’s Secretary Awards winner and will now be leading the new Freight branch.

What are the biggest opportunities for you and your team working in this new operating model?

The opportunity to drive TfNSW wide recognition that the safe and productive movement of freight is critically important to our customers and our communities. Ensuring that freight is recognised and valued in every decision TfNSW makes, as one of the fundamental purposes of the transport system. Helping the organisation to design, implement and deliver policy, strategy, planning, and network management outcomes for the safe and productive movement of goods.

What’s your biggest achievement to date?

Leading a highly engaged, passionate and committed team to establish a positive and professional relationship with the road freight industry while delivering against industry priorities aligned with the objectives of Future Transport and the Freight and Ports Plan. I'm very much looking forward to expanding this relationship with the freight industry and continuing to deliver improved outcomes for freight customers and communities across NSW as we stand-up the new Freight Branch.

What would you like to achieve in 2020?

A robust and quantifiable understanding of the transport network capacity and interactions with passenger transport, so we can more effectively move freight through NSW and drive evidence-based engagement and decision-making.


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