The page you are trying to access is private. Please sign in to access it.
Topic 6: Accountability
Accountability is about ownership and initiative. Accountable employees step up, and do what is best for the business. They take responsibility for results and outcomes instead of presuming that somebody else will do it for them. Employees who are held accountable are higher performers, have heightened capabilities, and are more dedicated to their roles. Collectively, this results in a high-functioning workplace.
Accountability is particularly important in the public sector because we are responsible for using public funds as efficiently as possible to provide essential services to the community.
You are being accountable when:
You achieve the goals in your PDP within the set time frames and to the expected standard
You complete a project that exceeds expectations, before it is due and under budget
You pull someone up because they’re not wearing the appropriate protective gear on site
This article outlines other ways to be accountable at work, so do the games below. Be sure to check them out.
Accountability is about ownership and initiative. Accountable employees step up, and do what is best for the business. They take responsibility for results and outcomes instead of presuming that somebody else will do it for them. Employees who are held accountable are higher performers, have heightened capabilities, and are more dedicated to their roles. Collectively, this results in a high-functioning workplace.
Accountability is particularly important in the public sector because we are responsible for using public funds as efficiently as possible to provide essential services to the community.
You are being accountable when:
You achieve the goals in your PDP within the set time frames and to the expected standard
You complete a project that exceeds expectations, before it is due and under budget
You pull someone up because they’re not wearing the appropriate protective gear on site
This article outlines other ways to be accountable at work, so do the games below. Be sure to check them out.
Understand what accountability is and why it is
important in the public sector
Describe a range of examples of accountable and
unaccountable behaviours in the workplace
Alignment with the PSC Framework
Act with Integrity
Identify and follow legislation, rules, policies, guidelines and codes
of conduct that apply to your role (Foundational)
Work collaboratively
Work as a supportive and co-operative team member, share information
and acknowledge others’ efforts (Foundational)
Engage other teams/units to share information and solve issues and problems
jointly (Intermediate)
Deliver results
Complete own work tasks under guidance, within set budgets, timeframes
and standards (Foundational)
Take the initiative to progress own work (Foundational)
Think and solve problems
Find and check information needed to complete own work tasks
(Foundational)
Share ideas about ways to improve work tasks and solve problems
(Foundational)
Research and analyse information and make recommendations based on
relevant evidence (Intermediate)
Be willing to seek out input from others and share own ideas to achieve
best outcomes (Intermediate)
Demonstrate Accountability
Take responsibility for own actions (Foundational)
Be aware of delegations and act within authority levels (Foundational)
Finance
Understand that government services budgets are limited and must only
be used for intended purposes
Project Management
Plan and deliver tasks in line with agreed schedules
Relevant job interview questions
Can you identify any areas where you have implemented a program of
continuous improvement and what was the benefit to the organisation in terms of
productivity or efficiency?
How have you kept track of progress on delegated projects for
which you are responsible? Give us an example.
Have you ever had to contact peers/team members/others in the
organisation to ensure tasks were completed on time? Tell us about one of those
situations.
Give us an example of when you checked on the status of an
important project / task / assignment and discovered it was being done
incorrectly. What did you do?
From time to time all of us encounter someone who is not doing a
good job. Tell us about a situation you had like this. What did you do?
Describe a time when you have implemented a Quality Assurance
program/system? What steps did you undertake initially?
What steps do you take to ensure health and safety risks are
identified in the workplace? How do you address identified risks?