Topic 10: Influencing & Negotiating

Building on your previous development sessions on Stakeholder Engagement and DiSC for Work & Life, this topic will provide you with a solid understanding of the behaviours, styles and approaches that can help you build confidence in negotiating & influencing outcomes.

It will also cover the importance of communication mastery and show you how to effectively communicate to give you the power of influence over those outcomes.


Building on your previous development sessions on Stakeholder Engagement and DiSC for Work & Life, this topic will provide you with a solid understanding of the behaviours, styles and approaches that can help you build confidence in negotiating & influencing outcomes.

It will also cover the importance of communication mastery and show you how to effectively communicate to give you the power of influence over those outcomes.


  • TEDxCeleste Headlee - How to have a good conversation

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    When your job hinges on how well you talk to people, you learn a lot about how to have great conversations – and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere.


  • 7 Habits of Highly Effective People

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    6. Seek first to understand, then to be understood. When someone presents us with a problem, we often jump right to giving a solution. This is a mistake. We should first take time to really listen to the other person and only then make recommendations.


Page last updated: 04 October 2019, 09:28