State Transit

The NSW Government will invite the world’s leading public transport operators to bid for bus contracts 7, 8 and 9 across metropolitan Sydney.

This process is about seeking out opportunities to continually provide service improvements and the use of new innovations in technology for our customers and community.

This website will be regularly updated to keep staff working in State Transit Authority (STA) informed as we transition to the new operator(s).

Select a box below to find out more information and answers to specific questions.

The NSW Government will invite the world’s leading public transport operators to bid for bus contracts 7, 8 and 9 across metropolitan Sydney.

This process is about seeking out opportunities to continually provide service improvements and the use of new innovations in technology for our customers and community.

This website will be regularly updated to keep staff working in State Transit Authority (STA) informed as we transition to the new operator(s).

Select a box below to find out more information and answers to specific questions.

  • Proposed transition timeline announced

    17 days ago

    The process for the transition of the remaining contracted Regions of State Transit is about to get underway and the approach has been outlined to staff on Thursday 14 May 2020.

    It is proposed that the first region to go to tender will be Region 8 in the middle of June, followed by Region 7 in August and Region 9 in November. The process of transitioning all three Regions of STA is expected to be complete by early 2022.

    It is important to understand what this means for you. If you are an operational employee, like a bus operator or...

    The process for the transition of the remaining contracted Regions of State Transit is about to get underway and the approach has been outlined to staff on Thursday 14 May 2020.

    It is proposed that the first region to go to tender will be Region 8 in the middle of June, followed by Region 7 in August and Region 9 in November. The process of transitioning all three Regions of STA is expected to be complete by early 2022.

    It is important to understand what this means for you. If you are an operational employee, like a bus operator or maintenance worker, you are guaranteed a job with the new operator with a two-year employment guarantee under the same conditions from the time you transfer across. If you are an non-operational employee and are not guaranteed a role with a new operator, we will work closely with you to help you achieve your career goals.

    The priority now is to keep our focus on the day to day running of STA, prepare ourselves for the transition and to look after our people.

    The transition will be a challenging time for all our people, so please remember to look after yourself and others during this time.

    There are many avenues if you feel you need support, things like:

    • EAP on 1300 360 364 if you need to talk to someone, which includes managers that may need assistance with a difficult work problem
    • Access the variety of health, wellbeing and financial wellness resources that are available on the Benehub portal – www.benestar.com/user/login
    • Contact your depot’s Mental Health First Aider if you need onsite support
    • Speak with your one-up manager if you have any concerns about members of the team
    • Contact your People and Culture Business Partner or the Organisational Development Team if you need assistance.

    Many questions have been asked about the transition since it was announced. There is a Frequently Asked Questions document that has been created and will be available on Blink at the Transition news hub. If you have a question you can’t find an answer to speak with your manager first but if you don’t feel comfortable doing so email stayinformed@transport.nsw.gov.au. We will add to the FAQ as more questions come in.

    We will keep our people updated and regularly communicate information through our various communications channels online, at our depots and corporate offices.

    Frequently Asked Questions with respect to this announcement can be found here.

  • Information Bulletin no. 4 - Regions 7, 8 and 9 January 2020

    4 months ago

    In this Bulletin you will find responses to the most common questions that have related to your entitlements carrying over to a new operator, including what it will mean for the Gold Employee Pass.


    In this Bulletin you will find responses to the most common questions that have related to your entitlements carrying over to a new operator, including what it will mean for the Gold Employee Pass.


  • Information Bulletin no.3 - Regions 7, 8 and 9 December 2019

    5 months ago

    This Information Bulletin provides an update of the progression of the franchising of Regions 7, 8 and 9 through a competitive tender. An update on the the industry briefing that was held and the market sounding process that has now begun. It also contains responses to some of the questions that are being asked through the stay informed email inbox and other forums.


    This Information Bulletin provides an update of the progression of the franchising of Regions 7, 8 and 9 through a competitive tender. An update on the the industry briefing that was held and the market sounding process that has now begun. It also contains responses to some of the questions that are being asked through the stay informed email inbox and other forums.


  • Information Bulletin no. 2 - Region 7, 8 and 9 November 2019

    6 months ago

    We have received questions about how franchising impacts non-operational Senior and Salaried Officers Award staff. As a result, this bulletin is dedicated to answering these specific questions.

    We have received questions about how franchising impacts non-operational Senior and Salaried Officers Award staff. As a result, this bulletin is dedicated to answering these specific questions.

  • Information Bulletin no.1 - Region 7, 8 and 9 November 2019

    7 months ago

    This Information Bulletin is the first in a series of regular updates to keep you informed about the transition of Regions 7, 8 and 9 to the new operator(s).

    These bulletins will also be displayed on depot notice boards.

    This Information Bulletin is the first in a series of regular updates to keep you informed about the transition of Regions 7, 8 and 9 to the new operator(s).

    These bulletins will also be displayed on depot notice boards.
  • Staff briefings today

    7 months ago

    Find out more about staff briefings being held today.

    Find out more about staff briefings being held today.

  • Message from State Transit CEO

    7 months ago

    Dear colleagues,

    Today the NSW Government will announce that our bus Regions 7, 8 and 9 will be put out to competitive tender in early 2020 in order to franchise the remaining government-run bus services.

    Continue reading

    Dear colleagues,

    Today the NSW Government will announce that our bus Regions 7, 8 and 9 will be put out to competitive tender in early 2020 in order to franchise the remaining government-run bus services.

    Continue reading