FAQs and COVIDSafe measures in place


After consulting with our people on additional COVIDSafe measures to safeguard us from the adverse effects of COVID-19, a decision has been made to introduce vaccination for all roles at Transport.

Thank you to all who’ve completed the vaccination declaration form. Your support throughout this initiative has been overwhelming. By getting vaccinated you’re not only supporting ourCOVIDSafe Measures Policy, but helping to protect the NSW community.

View the COVIDSafe additional measures determination pack for details on feedback, outcomes of consultation and next steps and the finalised Transport COVIDSafe Measures Policy, which outlines the roles these measures apply to.

In addition to this, Health Surveillance testing is being investigated as a high priority for all Category 1.

Frequently asked questions

Our COVIDSafe Measures FAQs are updated weekly to reflect key questions asked by workers and updates to the implementation framework.

FAQs provide details on what you need to know and do for the COVIDSafe Measures Policy, where to find support, what the mandatory vaccination means for you, the process on medical exemptions, process for new starters, labour hire, professional services contractors and consultants, hybrid working and more.

If you have questions about hybrid working and The way we work at Transport, read these frequently asked questions and check what to do.

What you need to know and do

Before Monday 6 December, all Transport workers will need to comply with the requirements set out in the Transport COVIDSafe Measures Policy. Specifically, Transport workers will need to:

  • provide evidence of vaccination status before 6 December 2021; and

  • from 6 December 2021, have applied for an approved exemption from the requirement to be vaccinated, or have had at least one dose of the vaccination against COVID-19 and then be fully vaccinated in accordance with the recommended timeframe between vaccinations.

You will need have completed the COVID 19 Vaccination Declaration form to declare the status of your vaccination, which may be:

  • Fully vaccinated (two doses of an approved vaccine).

  • One dose of vaccination and will be fully vaccinated in accordance with the recommended timeframe between vaccinations.

  • Submitted an exemption from the requirement to be vaccinated.

  • Have an appointment to get vaccinated.

  • Not getting vaccinated.

Once you submit this form, your leader will be notified of your vaccination status.

Paper forms are available for those who have limited access to digital devices.

You then need toprovide evidence of your COVID-19 vaccination status, following these steps:

  1. Download your COVID-19 digital certificate or immunisation history statement via the MyGov app. Find out how to do so here.

If you can’t access evidence of your COVID-19 vaccination online, you can ask your vaccination provider to print your immunisation history statement or COVID-19 digital certificate for you. Or, you can call the Australian Immunisation Register on 1800 653 809 and ask them to send your immunisation history statement to you. Note, this can take up to 14 days to arrive by mail.

  1. Show your COVID-19 digital certificate or immunisation history statement to your leader, which can be in person or over a MS Teams video call. The evidence only needs to be sighted and will not be stored by your manager.

This Policy applies to all Transport workers, including all permanent, temporary and casual staff, staff seconded from another organisation and contingent workers including labour hire, professional services contractors and consultants.

Applying for an exemption

If you’re unable to show evidence of vaccination due to a medical or non-medical reason, you must also submit an exemption request, following these steps:

  1. Complete the COVID 19 Vaccination Declaration form. Paper forms are available for those who have limited access to digital devices.

  1. You may also be required to provide supporting evidence. Depending on the exemption request, this may include:

Once submitted, your request will go directly to a review panel. This panel is led by the People & Culture Division, consisting of representatives from the business, legal, People & Culture and Safety teams. The panel will review the exemption sought in partnership with any other relevant subject matter experts and determine the outcome.

You will be contacted once your exemption request has been processed to discuss next steps.

If you have not received an outcome from the exemption process by 6 December, you may be able to continue to work but may be subject to additional or other controls such as working from home where possible or where this is not practicable, health surveillance testing and/or mask wearing to keep you safe.

Choosing not to comply

Employees that don’t complete the Vaccination Declaration before 6 December 2021 will not be able to work and will be instructed to take accrued annual leave, long service leave or unpaid leave until 7 February 2022.

Health Surveillance testing

We are recommending health surveillance being investigated as a high priority for all Category 1. The recommendation was based on feedback received that supported the proposal.

We currently have several health surveillance testing pilots across a number of categories underway and continuing across Transport as identified in the proposal. These include:

  • A Rapid Antigen Testing (RAT) pilot program across 16 sites.

  • An at-home trial of self-administered RAT has recently started – guidelines about at-home testing are becoming available so will now be considered as part of investigating health surveillance testing option.

Analysis and outcomes of these pilots are continuing to be assessed and these will inform the decision to implement Health Surveillance testing in identified categories.


After consulting with our people on additional COVIDSafe measures to safeguard us from the adverse effects of COVID-19, a decision has been made to introduce vaccination for all roles at Transport.

Thank you to all who’ve completed the vaccination declaration form. Your support throughout this initiative has been overwhelming. By getting vaccinated you’re not only supporting ourCOVIDSafe Measures Policy, but helping to protect the NSW community.

View the COVIDSafe additional measures determination pack for details on feedback, outcomes of consultation and next steps and the finalised Transport COVIDSafe Measures Policy, which outlines the roles these measures apply to.

In addition to this, Health Surveillance testing is being investigated as a high priority for all Category 1.

Frequently asked questions

Our COVIDSafe Measures FAQs are updated weekly to reflect key questions asked by workers and updates to the implementation framework.

FAQs provide details on what you need to know and do for the COVIDSafe Measures Policy, where to find support, what the mandatory vaccination means for you, the process on medical exemptions, process for new starters, labour hire, professional services contractors and consultants, hybrid working and more.

If you have questions about hybrid working and The way we work at Transport, read these frequently asked questions and check what to do.

What you need to know and do

Before Monday 6 December, all Transport workers will need to comply with the requirements set out in the Transport COVIDSafe Measures Policy. Specifically, Transport workers will need to:

  • provide evidence of vaccination status before 6 December 2021; and

  • from 6 December 2021, have applied for an approved exemption from the requirement to be vaccinated, or have had at least one dose of the vaccination against COVID-19 and then be fully vaccinated in accordance with the recommended timeframe between vaccinations.

You will need have completed the COVID 19 Vaccination Declaration form to declare the status of your vaccination, which may be:

  • Fully vaccinated (two doses of an approved vaccine).

  • One dose of vaccination and will be fully vaccinated in accordance with the recommended timeframe between vaccinations.

  • Submitted an exemption from the requirement to be vaccinated.

  • Have an appointment to get vaccinated.

  • Not getting vaccinated.

Once you submit this form, your leader will be notified of your vaccination status.

Paper forms are available for those who have limited access to digital devices.

You then need toprovide evidence of your COVID-19 vaccination status, following these steps:

  1. Download your COVID-19 digital certificate or immunisation history statement via the MyGov app. Find out how to do so here.

If you can’t access evidence of your COVID-19 vaccination online, you can ask your vaccination provider to print your immunisation history statement or COVID-19 digital certificate for you. Or, you can call the Australian Immunisation Register on 1800 653 809 and ask them to send your immunisation history statement to you. Note, this can take up to 14 days to arrive by mail.

  1. Show your COVID-19 digital certificate or immunisation history statement to your leader, which can be in person or over a MS Teams video call. The evidence only needs to be sighted and will not be stored by your manager.

This Policy applies to all Transport workers, including all permanent, temporary and casual staff, staff seconded from another organisation and contingent workers including labour hire, professional services contractors and consultants.

Applying for an exemption

If you’re unable to show evidence of vaccination due to a medical or non-medical reason, you must also submit an exemption request, following these steps:

  1. Complete the COVID 19 Vaccination Declaration form. Paper forms are available for those who have limited access to digital devices.

  1. You may also be required to provide supporting evidence. Depending on the exemption request, this may include:

Once submitted, your request will go directly to a review panel. This panel is led by the People & Culture Division, consisting of representatives from the business, legal, People & Culture and Safety teams. The panel will review the exemption sought in partnership with any other relevant subject matter experts and determine the outcome.

You will be contacted once your exemption request has been processed to discuss next steps.

If you have not received an outcome from the exemption process by 6 December, you may be able to continue to work but may be subject to additional or other controls such as working from home where possible or where this is not practicable, health surveillance testing and/or mask wearing to keep you safe.

Choosing not to comply

Employees that don’t complete the Vaccination Declaration before 6 December 2021 will not be able to work and will be instructed to take accrued annual leave, long service leave or unpaid leave until 7 February 2022.

Health Surveillance testing

We are recommending health surveillance being investigated as a high priority for all Category 1. The recommendation was based on feedback received that supported the proposal.

We currently have several health surveillance testing pilots across a number of categories underway and continuing across Transport as identified in the proposal. These include:

  • A Rapid Antigen Testing (RAT) pilot program across 16 sites.

  • An at-home trial of self-administered RAT has recently started – guidelines about at-home testing are becoming available so will now be considered as part of investigating health surveillance testing option.

Analysis and outcomes of these pilots are continuing to be assessed and these will inform the decision to implement Health Surveillance testing in identified categories.

Page last updated: 01 December 2021, 15:49