Leaders Toolkit

Our leader toolkit is a dedicated page to support you with what you need to know, keep you informed on what matters most, and equip you with tools and resources to lead and communicate with your team during the Coronavirus pandemic.


On this page you’ll find...

Click on the below links to navigate this page:

  • Top things for you to know and do as leaders
    • Leader Guide available for COVIDSafe measures consultation
    • Managing and reporting cases
    • Working from home
    • Masks are mandatory in our workplaces
    • Support your team’s safety, health and wellbeing
    • Don’t forget to look after you
  • Support working in a COVIDSafe way
    • A shift in our work from home message
    • Making our workplaces COVIDSafe
    • Guidance on being flexible and changing work hours
    • Process for couriering equipment to new employees working from home during COVID
    • Support general Coronavirus hygiene guidance
  • Manager support during COVID
    • Supporting COVID-19 vaccinations
    • Supporting team members wellbeing through different COVID related situations
    • Guidance for 'at risk' team members returning to work
    • Supporting confirmed cases return to work
    • Reporting incidents of spitting and coughing
    • Managing leave during COVID
    • Supporting your team when working from home
  • Using our five ways of leading
    • Five ways of leading podcasts
    • Food for thought resources and articles
  • Leader Livestreams

Top things for you to know and do as leaders

Leader Guide available for COVIDSafe measures consultation

The COVIDSafe measures consultation Leader Guide and Leaders Conversation Guide is to support you to continue to have conversations with your team about how we are keeping them COVIDSafe and any requirements they need to meet under Transport policy decisions or Public Health Orders. An attendance log and call log is available for you to use with your teams.

These guides includes:

  • Our approach
  • How and why we are consulting with our people
  • Further support for you and your teams
  • Support to have conversations with your teams

You and your teams can have your say by visiting the COVIDSafe consultation page, which will be open until 20 October.

Managing and reporting confirmed cases

As leaders, you are responsible for supporting your people through these processes and making sure they’re reported.

For information about arranging deep cleaning of a site refer to the Transport Coronavirus General Hygiene Procedure.

To support leaders and ensure we are following the right processes to protect our people and our customers we’ve developed some simple flow charts and communication templates. View the quick reference guide to reporting and communicating cases.

The following procedure gives further guidance on managing and reporting confirmed cases of Coronavirus across the Transport cluster.

COVID-19 - Managing and reporting cases procedure

What you must do 14 days after reporting a COVID-19 positive case

14 days after you have reported a Covid-19 positive case, you will receive a notification to fill out the Positive Case Update Form. Please complete the form immediately. Use the positive case update flow chart to guide you through the process.

If the case is to be closed prior to the reminder email prompt, an email can be sent to the COVID-19 Taskforce to request an update of case information.

Working from home

Everyone across NSW who can work from home should continue to do so until further notice. For those who cannot work from home, our workplaces remain open. Please note that face masks are mandatory in some scenarios (see mask guidance below) and be sure to and follow our COVID-safe practices at all times.

If an employee that can work from home requests to come into an office for wellbeing reasons an assessment needs to be made regarding the best way to support the employee.

If the manager determines the staff member should come in to the office then they must check vaccination status. Under the Public Health Order, staff who can work from home who reside in Greater Sydney must be fully vaccinated to attend an office. Staff who reside outside of Greater Sydney and who can work from home may attend workplaces if they have received one dose of vaccination but will need to be fully vaccinated by 1 November. Employees who reside in Greater Sydney can only attend offices within Greater Sydney. Employees who reside outside of Greater Sydney can only attend offices outside of Greater Sydney.

The manager must seek endorsement from People and Change - Role 75 (Director Business Partnering for TfNSW, Sydney Trains & NSW TrainLink) or Role 60 (for Sydney Metro & STA).

Once endorsed by the People and Change delegate the manager must sight the vaccination evidence and declare that they have done so via the manager declaration form.

Masks are mandatory in some instances in our workplaces

The current Public Health Order requires masks to be worn on all public transport services and waiting areas. Under the Order the requirement to wear a mask in office buildings, for those who are fully vaccinated, has been removed. Anyone that is not fully vaccinated must continue to wear a face mask in all of our offices, depots and other indoor workplaces. If you have a team member attending a Transport office and they wish to not wear a mask they will need to show you proof of their vaccination status. You just need to sight this proof once, you should not store this information.

For further information about when, where and how masks should be used, read our FAQs.

If any of your people have concerns about this measure, please contact your People Business Partner for information and advice.

Support your team’s safety, health and wellbeing

Coronavirus has been going on for over a year now and our people will be feeling a bit fatigued by what is going on, the uncertainty and how it’s changed their normal. You or your team members could be finding that their mental health is suffering as the situation continues.

Watch this video to hear the team at our EAP talk through how MyCoach for people leaders can help you navigate any issue or challenge, as well as the different ways we can access support.

  • If you’re a leader of a frontline team, talk to your people, listen to their concerns and try to reassure them of their safety – our COVIDSafe Transport Plan and all the measures we have in place are to make sure that we’re doing everything we can to help keep our people and customers safe. Familiarise yourself with our updated Plan to reassure your people on all the ways we are working together to protect them.
  • If home isn’t a safe place – one tragic consequence of lockdown during Coronavirus has been an increase in incidences of domestic family violence and abuse in Australia. We need to support our people in getting help if they are impacted by domestic family violence or abuse. Here are the avenues of support available if someone in your team is in this situation.
  • If someone in your team needs support – our Staywell hub has 24/7 available support for all of our people – please make sure your people are aware of the help and resources available to them, such as our EAP, MyCoach and our Mental Health First Aiders.

Don’t forget to look after you

In order to look after others we need to make sure we’re looking after ourselves and be conscious of how we’re showing up for people. This means checking in on our own mental health and wellbeing.

We have a range of resources and tools available for you as leaders to get support when you need it and to help you support your teams and each other, like this guide for creating a mentally healthy workplace and this video on how leaders can use our Employee Assistance Program.


Support working in a COVIDSafe way

A shift in our work from home message

As the pandemic situation continues to change, Transport has built the agility to respond to the ever-changing restrictions and advice in a more sustainable way by implementing the hybrid model.

We’ll continue to respond and provide timely updates on our way of working to align with the advice provided by the NSW Government.

Currently, the advice is that everyone who can work from home should continue to do so until further notice. For those who cannot work from home, our workplaces remain open for you.

Making our workplaces COVIDSafe

As leaders, you play an important role in helping our people understand why safety measures, such as mask wearing, maintaining capacity and following our hygiene guidelines are in place to protect them, when attending our offices. Please ensure you and your team follow the COVIDSafe protocols that are displayed within a Transport office if you do need to attend an office.

Guidance on being flexible and changing work hours

We’ve developed principles to help guide you and your teams on changing ordinary working hours. We encourage flexible working across the Transport cluster so our people can better balance work and home life, and Coronavirus has had an impact on how and when some of our people work. Our aim is for our leaders to accommodate and be as flexible as possible with requests to change work hours.

Process for couriering equipment to new employees working from home during COVID

During this time of working from home we have the following process in place for leaders to arrange for IT equipment to be couriered directly to new employees;

  • Request laptop for the new employee via MyIT as per the normal process
  • Enter the new employee's home address as the delivery address
    1. This is important to ensure the laptop is dispatched from the warehouse closest to the employee
    2. Provide a phone number for End User Services (EUS) to contact them
  • Provide a delivery time window
  • Any specialist IT applications are requested in the normal way through MyIT

Once EUS receive the request, they will contact the employee to confirm delivery address and delivery time window. EUS will do everything possible to ensure a smooth delivery process.

Support general Coronavirus hygiene guidance

Please download the Transport Coronavirus General Hygiene Procedure, for advice on personal protective equipment (PPE) and other measures to help contain the spread within the workplace.

You can request hygiene supplies for your team, including sanitiser, wipes and gloves by using the Critical Supplies Request form. Any request requires approval from your two-up manager and will be assessed by Transport Support Services to prioritise orders.


Manager guidance during COVID

Supporting COVID-19 Vaccinations

The NSW Government is strongly encouraging all public sector workers to take up the vaccine when they become eligible. We are keen to see as many of our people as possible vaccinated, especially those that are at increased risk of severe complications of COVID-19. To encourage this we are offering our people a COVID-19 Vaccination Support Payment which is two hours of pay in addition to normal contracted hours, for each vaccine dose, regardless of the time of their vaccination appointment.

What should you do if you receive a request for the payment?

  1. No documentation is needed for approval:
    • Managers will receive email notifications to approve 'Payment of COVID-19 Vaccine Request Form' requests, which they can do via the notification or use the MyTransport portal.
    • Talk to your team member to ensure they are all booked in and feeling comfortable. Once you’re happy they are organised and not concerned approve the request.
    • If you would like some further assurance from your team member ask to sight the employees vaccine booking from NSW Health.
    • There’s no need for you to collect or store a record of the booking. There is also no need to ask for proof of vaccination for the approval of this payment.
  2. Talk to your HR business partner if you have questions.

Where can I find more information about vaccines?

For trusted detailed COVID-19 vaccine information you can visit our dedicated vaccine information page, view our vaccine FAQs or visit the NSW Health website, Australian Government Department of Health and Therapeutic Goods Administration - vaccines websites.

Supporting team members wellbeing through different COVID related situations

To help you support team members work through circumstances that occur due to the pandemic, including wellbeing support you can provide to individuals that test COVID positive, access these one-page documents.

Each resource provides critical information, including conversation starters and considerations to make when supporting team members that may be going through a specific situation, including:

For a general wellbeing check-in conversations with team members, use:

For additional resources and services to support your team’s and your own wellbeing during COVID, visit the COVID support services and resources page.

Guidance for 'at risk' team members returning to work

With COVID-19 safety measures in place across our workplaces, our people can feel safe to recommence their return to work.

Supporting confirmed cases return to work

We’ve developed a Return to Work Wellbeing Plan to help step you through the process if you have a confirmed Coronavirus case in your team – from the confirmation of a team member testing positive to getting them back to work.

It’s crucial that we support anyone who has tested positive and the Plan has everything you need to help you do this.

Supporting our people with incidents of coughing and spitting

The $5,000 fine for incidents of spitting and coughing on essentials workers is there to protect our frontline people and you’re responsible for reporting these incidents through your normal incident reporting process, as well as reporting them to the COVID-19 Taskforce team using this reporting form.

If you’re a frontline manager, please remind your people to speak up if they experience this and that they are supported.

We have produced this short guide to support those affected and managers.

Managing leave during COVID

We understand there are lots of questions about leave arrangements and what leave we should be using for different situations. Please visit the What Leave, When? page for advice relating to COVID-related leave scenarios including self-isolation, ‘at risk’ people and testing.

If you have an urgent requirement, please discuss with your manager or your People and Culture representative.

Supporting your team when working from home

We’ve developed Personalised Planners for people leaders and employees to keep up productive routines when working from home:

  • Planner for people leaders – your role requires you to foster positive team dynamics and support team productivity. The Personalised Planner for leaders helps you create a daily or fortnightly planner with your team and identify activities to support their mental health and social connections, while using our ‘Five Ways of Leading’.
  • Planner for employees – the Personalised Planner for employees helps everyone create a positive work routine for themselves, to keep on track of short-term goals, and improve work, health and wellbeing activities when working from home.

Using our five ways of leading

Our Five Ways of Leading model is designed to help support you in leading your team and all of our people in understanding the ways they can contribute – as leadership is for everyone.

Head to the Five Ways of Leading website for more information or check out the below podcasts and resources to support you in using our five ways of leading.

Five ways of leading podcasts

Our podcast series helps our people leaders learn from each other and leverage the Five Ways of Leading behaviours to support our teams. They make a great listen for your next walk or afternoon cuppa.

  • Listen to episode one: featuring Transport leaders Rachel O’Reilly, Manager Planning and Performance ROM, Brad Crispin, Senior Manager Regional Customer Services ROM, and Daimen Standring, Shift Manager Train Crew Sydney, North and Central Region. They’ve come together to discuss how they’ve stayed connected and productive during this time through courageous and encouraging behaviours.
  • Listen to episode two: focusing on resilience – it’s been a challenging time for all of us and so this is a must-listen for all leaders. Hosted by Howard Collins, Chief Operations Officer for Greater Sydney, it covers looking after yourself and the team at this time.
  • Listen to episode three: focusing on being caring and compassionate. Host Elizabeth Mildwater, Deputy Secretary of Greater Sydney, discusses the effects of chronic stress on our minds and bodies with Transport’s Dr Armand Casolin, psychologist Eric Fleming and a panel of Transport leaders.

Food for thought resources and articles

Here are some articles and resources as some food for thought and guidance on our five behaviours, and how they apply to leadership.

  1. Courageous – is about accepting challenges, taking ownership and not shying away from the tough questions, and challenging current ways of working.
  2. Creative – is about encouraging our people to think differently and consider new ways of working requires creative thinking and courageous leadership.

Leader Livestreams

2021 Livestreams


Our support resources will be continually updated to reflect your feedback.

Our leader toolkit is a dedicated page to support you with what you need to know, keep you informed on what matters most, and equip you with tools and resources to lead and communicate with your team during the Coronavirus pandemic.


On this page you’ll find...

Click on the below links to navigate this page:

  • Top things for you to know and do as leaders
    • Leader Guide available for COVIDSafe measures consultation
    • Managing and reporting cases
    • Working from home
    • Masks are mandatory in our workplaces
    • Support your team’s safety, health and wellbeing
    • Don’t forget to look after you
  • Support working in a COVIDSafe way
    • A shift in our work from home message
    • Making our workplaces COVIDSafe
    • Guidance on being flexible and changing work hours
    • Process for couriering equipment to new employees working from home during COVID
    • Support general Coronavirus hygiene guidance
  • Manager support during COVID
    • Supporting COVID-19 vaccinations
    • Supporting team members wellbeing through different COVID related situations
    • Guidance for 'at risk' team members returning to work
    • Supporting confirmed cases return to work
    • Reporting incidents of spitting and coughing
    • Managing leave during COVID
    • Supporting your team when working from home
  • Using our five ways of leading
    • Five ways of leading podcasts
    • Food for thought resources and articles
  • Leader Livestreams

Top things for you to know and do as leaders

Leader Guide available for COVIDSafe measures consultation

The COVIDSafe measures consultation Leader Guide and Leaders Conversation Guide is to support you to continue to have conversations with your team about how we are keeping them COVIDSafe and any requirements they need to meet under Transport policy decisions or Public Health Orders. An attendance log and call log is available for you to use with your teams.

These guides includes:

  • Our approach
  • How and why we are consulting with our people
  • Further support for you and your teams
  • Support to have conversations with your teams

You and your teams can have your say by visiting the COVIDSafe consultation page, which will be open until 20 October.

Managing and reporting confirmed cases

As leaders, you are responsible for supporting your people through these processes and making sure they’re reported.

For information about arranging deep cleaning of a site refer to the Transport Coronavirus General Hygiene Procedure.

To support leaders and ensure we are following the right processes to protect our people and our customers we’ve developed some simple flow charts and communication templates. View the quick reference guide to reporting and communicating cases.

The following procedure gives further guidance on managing and reporting confirmed cases of Coronavirus across the Transport cluster.

COVID-19 - Managing and reporting cases procedure

What you must do 14 days after reporting a COVID-19 positive case

14 days after you have reported a Covid-19 positive case, you will receive a notification to fill out the Positive Case Update Form. Please complete the form immediately. Use the positive case update flow chart to guide you through the process.

If the case is to be closed prior to the reminder email prompt, an email can be sent to the COVID-19 Taskforce to request an update of case information.

Working from home

Everyone across NSW who can work from home should continue to do so until further notice. For those who cannot work from home, our workplaces remain open. Please note that face masks are mandatory in some scenarios (see mask guidance below) and be sure to and follow our COVID-safe practices at all times.

If an employee that can work from home requests to come into an office for wellbeing reasons an assessment needs to be made regarding the best way to support the employee.

If the manager determines the staff member should come in to the office then they must check vaccination status. Under the Public Health Order, staff who can work from home who reside in Greater Sydney must be fully vaccinated to attend an office. Staff who reside outside of Greater Sydney and who can work from home may attend workplaces if they have received one dose of vaccination but will need to be fully vaccinated by 1 November. Employees who reside in Greater Sydney can only attend offices within Greater Sydney. Employees who reside outside of Greater Sydney can only attend offices outside of Greater Sydney.

The manager must seek endorsement from People and Change - Role 75 (Director Business Partnering for TfNSW, Sydney Trains & NSW TrainLink) or Role 60 (for Sydney Metro & STA).

Once endorsed by the People and Change delegate the manager must sight the vaccination evidence and declare that they have done so via the manager declaration form.

Masks are mandatory in some instances in our workplaces

The current Public Health Order requires masks to be worn on all public transport services and waiting areas. Under the Order the requirement to wear a mask in office buildings, for those who are fully vaccinated, has been removed. Anyone that is not fully vaccinated must continue to wear a face mask in all of our offices, depots and other indoor workplaces. If you have a team member attending a Transport office and they wish to not wear a mask they will need to show you proof of their vaccination status. You just need to sight this proof once, you should not store this information.

For further information about when, where and how masks should be used, read our FAQs.

If any of your people have concerns about this measure, please contact your People Business Partner for information and advice.

Support your team’s safety, health and wellbeing

Coronavirus has been going on for over a year now and our people will be feeling a bit fatigued by what is going on, the uncertainty and how it’s changed their normal. You or your team members could be finding that their mental health is suffering as the situation continues.

Watch this video to hear the team at our EAP talk through how MyCoach for people leaders can help you navigate any issue or challenge, as well as the different ways we can access support.

  • If you’re a leader of a frontline team, talk to your people, listen to their concerns and try to reassure them of their safety – our COVIDSafe Transport Plan and all the measures we have in place are to make sure that we’re doing everything we can to help keep our people and customers safe. Familiarise yourself with our updated Plan to reassure your people on all the ways we are working together to protect them.
  • If home isn’t a safe place – one tragic consequence of lockdown during Coronavirus has been an increase in incidences of domestic family violence and abuse in Australia. We need to support our people in getting help if they are impacted by domestic family violence or abuse. Here are the avenues of support available if someone in your team is in this situation.
  • If someone in your team needs support – our Staywell hub has 24/7 available support for all of our people – please make sure your people are aware of the help and resources available to them, such as our EAP, MyCoach and our Mental Health First Aiders.

Don’t forget to look after you

In order to look after others we need to make sure we’re looking after ourselves and be conscious of how we’re showing up for people. This means checking in on our own mental health and wellbeing.

We have a range of resources and tools available for you as leaders to get support when you need it and to help you support your teams and each other, like this guide for creating a mentally healthy workplace and this video on how leaders can use our Employee Assistance Program.


Support working in a COVIDSafe way

A shift in our work from home message

As the pandemic situation continues to change, Transport has built the agility to respond to the ever-changing restrictions and advice in a more sustainable way by implementing the hybrid model.

We’ll continue to respond and provide timely updates on our way of working to align with the advice provided by the NSW Government.

Currently, the advice is that everyone who can work from home should continue to do so until further notice. For those who cannot work from home, our workplaces remain open for you.

Making our workplaces COVIDSafe

As leaders, you play an important role in helping our people understand why safety measures, such as mask wearing, maintaining capacity and following our hygiene guidelines are in place to protect them, when attending our offices. Please ensure you and your team follow the COVIDSafe protocols that are displayed within a Transport office if you do need to attend an office.

Guidance on being flexible and changing work hours

We’ve developed principles to help guide you and your teams on changing ordinary working hours. We encourage flexible working across the Transport cluster so our people can better balance work and home life, and Coronavirus has had an impact on how and when some of our people work. Our aim is for our leaders to accommodate and be as flexible as possible with requests to change work hours.

Process for couriering equipment to new employees working from home during COVID

During this time of working from home we have the following process in place for leaders to arrange for IT equipment to be couriered directly to new employees;

  • Request laptop for the new employee via MyIT as per the normal process
  • Enter the new employee's home address as the delivery address
    1. This is important to ensure the laptop is dispatched from the warehouse closest to the employee
    2. Provide a phone number for End User Services (EUS) to contact them
  • Provide a delivery time window
  • Any specialist IT applications are requested in the normal way through MyIT

Once EUS receive the request, they will contact the employee to confirm delivery address and delivery time window. EUS will do everything possible to ensure a smooth delivery process.

Support general Coronavirus hygiene guidance

Please download the Transport Coronavirus General Hygiene Procedure, for advice on personal protective equipment (PPE) and other measures to help contain the spread within the workplace.

You can request hygiene supplies for your team, including sanitiser, wipes and gloves by using the Critical Supplies Request form. Any request requires approval from your two-up manager and will be assessed by Transport Support Services to prioritise orders.


Manager guidance during COVID

Supporting COVID-19 Vaccinations

The NSW Government is strongly encouraging all public sector workers to take up the vaccine when they become eligible. We are keen to see as many of our people as possible vaccinated, especially those that are at increased risk of severe complications of COVID-19. To encourage this we are offering our people a COVID-19 Vaccination Support Payment which is two hours of pay in addition to normal contracted hours, for each vaccine dose, regardless of the time of their vaccination appointment.

What should you do if you receive a request for the payment?

  1. No documentation is needed for approval:
    • Managers will receive email notifications to approve 'Payment of COVID-19 Vaccine Request Form' requests, which they can do via the notification or use the MyTransport portal.
    • Talk to your team member to ensure they are all booked in and feeling comfortable. Once you’re happy they are organised and not concerned approve the request.
    • If you would like some further assurance from your team member ask to sight the employees vaccine booking from NSW Health.
    • There’s no need for you to collect or store a record of the booking. There is also no need to ask for proof of vaccination for the approval of this payment.
  2. Talk to your HR business partner if you have questions.

Where can I find more information about vaccines?

For trusted detailed COVID-19 vaccine information you can visit our dedicated vaccine information page, view our vaccine FAQs or visit the NSW Health website, Australian Government Department of Health and Therapeutic Goods Administration - vaccines websites.

Supporting team members wellbeing through different COVID related situations

To help you support team members work through circumstances that occur due to the pandemic, including wellbeing support you can provide to individuals that test COVID positive, access these one-page documents.

Each resource provides critical information, including conversation starters and considerations to make when supporting team members that may be going through a specific situation, including:

For a general wellbeing check-in conversations with team members, use:

For additional resources and services to support your team’s and your own wellbeing during COVID, visit the COVID support services and resources page.

Guidance for 'at risk' team members returning to work

With COVID-19 safety measures in place across our workplaces, our people can feel safe to recommence their return to work.

Supporting confirmed cases return to work

We’ve developed a Return to Work Wellbeing Plan to help step you through the process if you have a confirmed Coronavirus case in your team – from the confirmation of a team member testing positive to getting them back to work.

It’s crucial that we support anyone who has tested positive and the Plan has everything you need to help you do this.

Supporting our people with incidents of coughing and spitting

The $5,000 fine for incidents of spitting and coughing on essentials workers is there to protect our frontline people and you’re responsible for reporting these incidents through your normal incident reporting process, as well as reporting them to the COVID-19 Taskforce team using this reporting form.

If you’re a frontline manager, please remind your people to speak up if they experience this and that they are supported.

We have produced this short guide to support those affected and managers.

Managing leave during COVID

We understand there are lots of questions about leave arrangements and what leave we should be using for different situations. Please visit the What Leave, When? page for advice relating to COVID-related leave scenarios including self-isolation, ‘at risk’ people and testing.

If you have an urgent requirement, please discuss with your manager or your People and Culture representative.

Supporting your team when working from home

We’ve developed Personalised Planners for people leaders and employees to keep up productive routines when working from home:

  • Planner for people leaders – your role requires you to foster positive team dynamics and support team productivity. The Personalised Planner for leaders helps you create a daily or fortnightly planner with your team and identify activities to support their mental health and social connections, while using our ‘Five Ways of Leading’.
  • Planner for employees – the Personalised Planner for employees helps everyone create a positive work routine for themselves, to keep on track of short-term goals, and improve work, health and wellbeing activities when working from home.

Using our five ways of leading

Our Five Ways of Leading model is designed to help support you in leading your team and all of our people in understanding the ways they can contribute – as leadership is for everyone.

Head to the Five Ways of Leading website for more information or check out the below podcasts and resources to support you in using our five ways of leading.

Five ways of leading podcasts

Our podcast series helps our people leaders learn from each other and leverage the Five Ways of Leading behaviours to support our teams. They make a great listen for your next walk or afternoon cuppa.

  • Listen to episode one: featuring Transport leaders Rachel O’Reilly, Manager Planning and Performance ROM, Brad Crispin, Senior Manager Regional Customer Services ROM, and Daimen Standring, Shift Manager Train Crew Sydney, North and Central Region. They’ve come together to discuss how they’ve stayed connected and productive during this time through courageous and encouraging behaviours.
  • Listen to episode two: focusing on resilience – it’s been a challenging time for all of us and so this is a must-listen for all leaders. Hosted by Howard Collins, Chief Operations Officer for Greater Sydney, it covers looking after yourself and the team at this time.
  • Listen to episode three: focusing on being caring and compassionate. Host Elizabeth Mildwater, Deputy Secretary of Greater Sydney, discusses the effects of chronic stress on our minds and bodies with Transport’s Dr Armand Casolin, psychologist Eric Fleming and a panel of Transport leaders.

Food for thought resources and articles

Here are some articles and resources as some food for thought and guidance on our five behaviours, and how they apply to leadership.

  1. Courageous – is about accepting challenges, taking ownership and not shying away from the tough questions, and challenging current ways of working.
  2. Creative – is about encouraging our people to think differently and consider new ways of working requires creative thinking and courageous leadership.

Leader Livestreams

2021 Livestreams


Our support resources will be continually updated to reflect your feedback.

Page last updated: 19 October 2021, 15:50