Your first week: get to know us

The Transport cluster is a complex environment, made up of five large agencies. As you might expect, we are highly regulated, which reflects our commitment to upholding the NSW Government's principles of transparency and integrity.

Note: The links marked with a padlock symbol require access to the Transport network, which will be provided to you upon commencement.

Our culture

We are building a culture across the Transport cluster where all employees are valued, inspired and supported.

It’s important to us that our workplace is flexible, agile, innovative and diverse. We want you to be proud of the work you do, and celebrate our successes in making NSW an easier place to get around and better place to live.

Our values

Our values define who we are and how we do things.

Here a few tips on what’s expected at Transport:

• Customer Focus - We place the customer at the centre of everything we do.

• Collaboration - We value each other and create better outcomes by working together.

• Integrity - We take responsibility and communicate openly.

• Safety - We prioritise safety for our people and our customers.

• Solutions - We deliver sustainable and innovative solutions to NSW's transport needs.

Our Leadership Team

Our leadership team comprises the Secretary of Transport for NSW, Rodd Staples, and his direct reports which include the Chief Executives of the operating agencies. Find out more about our leadership team.

Conduct and ethics

We are committed to the highest standards of professionalism and integrity across the Transport cluster.

The Transport Code of Conduct details what’s expected of you and how you can expect to be treated in return.

Our commercial partners are also obliged to observe our Statement of Business Ethics in their dealings with Transport.

Conditions of Employment - Agreements, Awards and Enterprise Agreement

Transport Service Senior Executives and Transport Service Senior Managers are covered by the Transport Senior Manager and Senior Executive Conditions Instrument. This covers employment conditions relating to leave, higher duties and other conditions of employment.

Award/Enterprise Agreement employees - Each Transport agency has its own award or enterprise agreement which covers the conditions of employment of award/enterprise agreement employees.

All award/enterprise agreement employees also have access to accrued days off/flex days based on your hours worked.

You can find out more by using the Agency Specific Intranet Links.

Our customers

Our customers are at the centre of everything that we do, from transport planning, strategy, policy, procurement to other non-service delivery functions across all modes of transport.

The our public transport customers guide is a deep dive into the different profiles of our customers, their different needs, and how we can best serve them.

Our strategy

We have a clear vision for the future of Transport and have identified priority areas to focus on to make this vision a reality. We encourage you to familiarise yourself with the corporate plans for each Agency.

See the Agency Specific Intranet Links.