How we are keeping our people safe
It is our number one priority to keep our people and our customers safe. Here are just some of the measures we have in place to do that:
- Green dots guiding our customers on where to sit and stand
- Driver exclusion zones and taped off opal readers on our buses
- Enhanced cleaning across the network, including our fleet and at all workplaces etc
- Deployment of NSW Health COVID updates direct to all Transport mobile phones and iPads – instructions here for bring-your-own device set up
- Rapid response cleaning teams and mask handouts deployed at busy interchanges
- Marshals at stations and stops to guide customers in a COVIDSafe way
- Freight pop up testing sites
- Vehicle sanitation stations running across the state to keep P2P moving
- No cash handling
- COVIDSafe workplace measures implemented including extra cleaning
- QR Codes across all workplaces and worksites
- Extra customer communications and COVIDSafe measures we need them to take
- Translating customer communications into a range of languages to support non-English and English as a second language communities
- Dedicated Transport Contact Tracing team working in partnership with NSW Health
- Promoting alternative travel options including cycling and walking
- Working in partnership with Police who have presence at our major stations such as Central to target customers who are travelling without a ‘reasonable excuse’ under the Public Health Order. In addition to targeting those not wearing masks and apprehending anyone breaching the coughing and spitting crimes act.
