One Transport email address

This story demonstrates a positive change story happening as a result of Evolving Transport. This is designed to be a story told to staff or key stakeholders by senior leaders to show how we’re doing things differently when you are having meeting with staff, speaking at conferences or in divisional communications material.

One Transport email address

With Transport for NSW and Roads and Maritime Services coming together, we would like to ensure our employee feel like they are working for the same organisation. Having the same email address as your colleagues signifies this, so a project was completed to move all employees with an email address @rms, @rta and @tmc to a Transport email (…..@transport.nsw.gov.au).In the past

As the Transport cluster, Roads and Maritime Services was a separate agency which meant its employee had an email address @rms, @rta or @tmc.

Then something happened

As part of our move to one agency, we recognised that it would be beneficial for all employees to move to Transport email address to help us feel like we all belong to one agency. It also helps external stakeholder recognise we are all part of the Transport organisation.

So now

At the end of November (2019) employees with an email address @rms, @rta and @tmc will be moved to a Transport email address. They will retain all their previous emails and if anyone still tries to use their Roads and Maritime email address it will automatically be sent to their new Transport email address.

In the future

Staff feel like they are part of one Transport organisation as well as external stakeholders.


This story demonstrates a positive change story happening as a result of Evolving Transport. This is designed to be a story told to staff or key stakeholders by senior leaders to show how we’re doing things differently when you are having meeting with staff, speaking at conferences or in divisional communications material.

One Transport email address

With Transport for NSW and Roads and Maritime Services coming together, we would like to ensure our employee feel like they are working for the same organisation. Having the same email address as your colleagues signifies this, so a project was completed to move all employees with an email address @rms, @rta and @tmc to a Transport email (…..@transport.nsw.gov.au).In the past

As the Transport cluster, Roads and Maritime Services was a separate agency which meant its employee had an email address @rms, @rta or @tmc.

Then something happened

As part of our move to one agency, we recognised that it would be beneficial for all employees to move to Transport email address to help us feel like we all belong to one agency. It also helps external stakeholder recognise we are all part of the Transport organisation.

So now

At the end of November (2019) employees with an email address @rms, @rta and @tmc will be moved to a Transport email address. They will retain all their previous emails and if anyone still tries to use their Roads and Maritime email address it will automatically be sent to their new Transport email address.

In the future

Staff feel like they are part of one Transport organisation as well as external stakeholders.


Page last updated: 24 January 2020, 16:39