Reduction on contingent labour spend

Overview

The Transport Contingent Labour model is being assessed to provide greater transparency in contingent labour spend, drive improved value and simplify the process. We want to leverage industry technology to deliver the best outcomes for our cluster and our customers. We also want to challenge our organisation to critically examine how they use contingent labour and how this can be managed to make best use of our labour spend.

Benefits

  • Deliver a simpler system leveraging industry technology to access contingent labour resources simply and easily, reducing time to hire.
  • Create greater transparency and alignment of rates across the cluster.
  • Demonstrate our commitment to be smarter in the way we use taxpayer’s money.

Communication objectives

  • To deliver timely communications about our approach to contingent labour and the reason for change, ensuring our employees understand why we are doing this.
  • To share details of our new contingent labour approach and systems, and how this will help us become more efficient, to ensure our employees understand how to recruit contingent labour under our new processes.
  • To tell the story of our journey towards being smarter with taxpayer’s money.

Key message themes

  • Transport is reviewing our approach to contingent labour to make it simpler and easier to engage temporary labour.
  • Our new contingent labour model leverage’s our cluster buying power and uses data and insights to drive better value.
  • Our new platform is simple and easy to use, which will reduce the time needed to hire and on-board staff.
  • Our new approach to contingent labour will deliver cost savings which we can then reinvest in delivering more services for our customers.

The story

In the past …

Across the cluster, there has been a lack of transparency in the costs of contingent labour. This has made it difficult to compare spend across agencies and roles, which has led to different rates being paid for similar roles across the cluster. The process for accessing contingent labour is also inconsistent. This means we are not using our resources wisely and it is difficult for employees to access contingent labour.

Then something happened …

NSW Procurement commences a Whole of Government program to help drive greater value from contingent labour, provide more support and resources to cluster, and deliver a consistent model which is easy to follow.

Transport introduces a technology solution, linked to Equip, to provide a simple process to access contingent labour, and we are supported by a managed service provider.

So now …

Transport has visibility of all our contingent labour spend, we have introduced fair and consistent rates cluster wide, and our employees are supported to engage contingent labour quickly and easily. This frees up our people to focus on delivering the best value for our customers.

Key milestones

  • April 2020: Tranche 1 launch – Corporate Services, Transport for NSW
  • 2H 2020: Tranche 2 launch – Remainder of cluster. Final phasing to be confirmed.

Overview

The Transport Contingent Labour model is being assessed to provide greater transparency in contingent labour spend, drive improved value and simplify the process. We want to leverage industry technology to deliver the best outcomes for our cluster and our customers. We also want to challenge our organisation to critically examine how they use contingent labour and how this can be managed to make best use of our labour spend.

Benefits

  • Deliver a simpler system leveraging industry technology to access contingent labour resources simply and easily, reducing time to hire.
  • Create greater transparency and alignment of rates across the cluster.
  • Demonstrate our commitment to be smarter in the way we use taxpayer’s money.

Communication objectives

  • To deliver timely communications about our approach to contingent labour and the reason for change, ensuring our employees understand why we are doing this.
  • To share details of our new contingent labour approach and systems, and how this will help us become more efficient, to ensure our employees understand how to recruit contingent labour under our new processes.
  • To tell the story of our journey towards being smarter with taxpayer’s money.

Key message themes

  • Transport is reviewing our approach to contingent labour to make it simpler and easier to engage temporary labour.
  • Our new contingent labour model leverage’s our cluster buying power and uses data and insights to drive better value.
  • Our new platform is simple and easy to use, which will reduce the time needed to hire and on-board staff.
  • Our new approach to contingent labour will deliver cost savings which we can then reinvest in delivering more services for our customers.

The story

In the past …

Across the cluster, there has been a lack of transparency in the costs of contingent labour. This has made it difficult to compare spend across agencies and roles, which has led to different rates being paid for similar roles across the cluster. The process for accessing contingent labour is also inconsistent. This means we are not using our resources wisely and it is difficult for employees to access contingent labour.

Then something happened …

NSW Procurement commences a Whole of Government program to help drive greater value from contingent labour, provide more support and resources to cluster, and deliver a consistent model which is easy to follow.

Transport introduces a technology solution, linked to Equip, to provide a simple process to access contingent labour, and we are supported by a managed service provider.

So now …

Transport has visibility of all our contingent labour spend, we have introduced fair and consistent rates cluster wide, and our employees are supported to engage contingent labour quickly and easily. This frees up our people to focus on delivering the best value for our customers.

Key milestones

  • April 2020: Tranche 1 launch – Corporate Services, Transport for NSW
  • 2H 2020: Tranche 2 launch – Remainder of cluster. Final phasing to be confirmed.
Page last updated: 24 January 2020, 16:40