Soft skills for excelling

There are soft skills and hard skills that are important to have to help you be successful on the job.

Soft skills (otherwise known as interpersonal skills) characterise how a person interacts with others in their relationships such as personal attributes, personality traits, inherent social cues, communication abilities and more.

Communication skills

Communication skills include active listening, asking questions to clarify, being friendly, body language and eye contact. Active listening shows your team that you are keen to understand the work you are doing.

How to improve your communication skills

  • Get rid of unnecessary words such as “like” or “um”
  • Always be polite and understanding
  • Set up regular time to meet with your placement manager
  • Immerse yourself in the team
  • Seek out a mentor
    • Talent Connect is a platform created to assist talent participants to connect with employees, managers, leaders and other entry level talent participants.
  • Try to meet other talent participants in the same building as you

Problem-solving skills

One thing always heard throughout the business is “we love talent participants because they challenge us/ they bring new perspective/they bring energy into the team”. This skill is about looking at things with an analytical lens, taking initiative, reasoning with logic and crisis management.

How to improve your problem solving skills:

  • Shadow someone in your team who is your managers ‘go-to’
  • Be familiar with the main steps of problem-solving
    1. Identify the problem
    2. List possible solutions
    3. Evaluate the options
    4. Select an option
    5. Implement the solution
    6. Monitor the situation

Adaptability skills

Adaptability skills include self-management skills such as self-awareness, having a positive attitude, stress management, responsibility and productivity. Being adaptable is one of the most valuable skills a person can have because it allows you to survive, develop, create, learn and achieve success.

How to improve your adaptability skills:

  • Look for ways that work for you when dealing with changing priorities and workloads
  • Practice stress release techniques such as exercise and meditation
  • Try various ways to manage yourself, such as to-do lists, blocking out your calendar, setting tasks on Outlook or using post-it notes. There is no one best way to manage yourself- you need to find what works for you.

You can find the newly introduced Graduate Development Program on Talent HQ. This program has a particular focus on soft skills. Soft skills are a ‘transferable skill’ meaning that it is something you can take with you into any role that you embark on.

There are soft skills and hard skills that are important to have to help you be successful on the job.

Soft skills (otherwise known as interpersonal skills) characterise how a person interacts with others in their relationships such as personal attributes, personality traits, inherent social cues, communication abilities and more.

Communication skills

Communication skills include active listening, asking questions to clarify, being friendly, body language and eye contact. Active listening shows your team that you are keen to understand the work you are doing.

How to improve your communication skills

  • Get rid of unnecessary words such as “like” or “um”
  • Always be polite and understanding
  • Set up regular time to meet with your placement manager
  • Immerse yourself in the team
  • Seek out a mentor
    • Talent Connect is a platform created to assist talent participants to connect with employees, managers, leaders and other entry level talent participants.
  • Try to meet other talent participants in the same building as you

Problem-solving skills

One thing always heard throughout the business is “we love talent participants because they challenge us/ they bring new perspective/they bring energy into the team”. This skill is about looking at things with an analytical lens, taking initiative, reasoning with logic and crisis management.

How to improve your problem solving skills:

  • Shadow someone in your team who is your managers ‘go-to’
  • Be familiar with the main steps of problem-solving
    1. Identify the problem
    2. List possible solutions
    3. Evaluate the options
    4. Select an option
    5. Implement the solution
    6. Monitor the situation

Adaptability skills

Adaptability skills include self-management skills such as self-awareness, having a positive attitude, stress management, responsibility and productivity. Being adaptable is one of the most valuable skills a person can have because it allows you to survive, develop, create, learn and achieve success.

How to improve your adaptability skills:

  • Look for ways that work for you when dealing with changing priorities and workloads
  • Practice stress release techniques such as exercise and meditation
  • Try various ways to manage yourself, such as to-do lists, blocking out your calendar, setting tasks on Outlook or using post-it notes. There is no one best way to manage yourself- you need to find what works for you.

You can find the newly introduced Graduate Development Program on Talent HQ. This program has a particular focus on soft skills. Soft skills are a ‘transferable skill’ meaning that it is something you can take with you into any role that you embark on.

Page published: 28 February 2019, 10:46