New process for reporting confirmed COVID-19 cases

There is a new process now in place for reporting confirmed COVID-19 cases in an employee or contractor. The new process replaces calling the 1800 number, automates the reporting process through to the Transport COVID Taskforce and ensures we are capturing all the required details. You should follow this process immediately after being notified of a confirmed case in your team.

If you are advised of a confirmed COVID-19 case affecting an employee or contractor please immediately complete the COVID-19 Positive Case Report form (24 hours) and then follow the next steps set out in the Positive Employee flowchart and use the Risk Assessment Matrix to guide you. These processes, guides and templates to assist in communicating about the case can all be found in the quick reference guide for leaders on reporting and communicating cases.