Meet Richard Host, Group Chief Information Officer, Group IT, Corporate Services

Richard will continue working collaboratively with IT teams across the cluster as Group Chief Information Officer within Corporate Services.

What are the biggest opportunities for you and your team in this new operating model?

IT will realign to the new divisional model to ensure we can partner for our clients' success. We will also be deploying the Future Workplace technology across the cluster, so that everyone can work flexibly and reliably and know how to get the most of the amazing new platform.

IT continues to deliver an ever-increasing number of innovative solutions that make a positive difference to the way we work. We are also working on the stand-up the Tech Academy to offer career and development opportunities to tech-savvy employees so they can embrace and deliver leading edge solutions across our organisation.

What’s your biggest achievement to date?

Our biggest achievement to date is our united IT team, with peers across the cluster collaborating with renewed and invigorated enthusiasm to make a positive difference for Transport and the people of NSW.

I'm pleased that we have an increasingly respectful and caring workplace with a vibrant, collaborative atmosphere, where we celebrate success and support each other to deliver even more. I'm happy how we have overlaid strong governance across the many aspects of running a good IT team, including service delivery and cyber defence. This has enabled us to remove duplication, move faster, safer, and with better outcomes.

What would you like to see your team achieve in 2020?

In 2020, IT will complete the deployment of the Future Workplace technology in our new buildings, train all employees on how to use Office 365 to increase productivity and collaboration, significantly increase the speed and reliability of our regional network, move our major applications to the cloud to improve performance and reliability, and deploy 10,000 new touch-screen laptops with Windows 10.