Behind the scenes of Sydney Light Rail

Those who have frequented the Sydney CBD over the past few years would have encountered the high profile CBD and South East Light Rail (CSELR) project being built in the heart of the CBD and through the south east. The project is now about to open following months of driver training and tram testing, with trams testing day and night along the 12km route ahead of the first passenger services starting in December. 

Services between Circular Quay and Randwick are anticipated to commence from December 2019, while the line between Moore Park and Kingsford will open in March 2020. The new light rail extends from Circular Quay along George Street to Central Station, through Surry Hills to Moore Park, then to Randwick and Kingsfordand is anticipated to transport more than 9.7 million customers each year.

Grace Ai is a Graduate currently placed at Transport Coordination at Transport for NSW, working with the Communications Strategy and Media Team. In the lead up to the start of services on the CSELR, she has been busy supporting the management of public affairs for the project. Her day to day work involves monitoring the media for anything CSELR related, as well as responding to media enquiries and pitching media stories about the project. 

Trams started testing along the Kensington and Kingsford sections of the line in early October, and will continue until the start of services in March 2020. Grace recently worked on developing a news pitch for this milestone, with the story aired on Channel 7 in early October. 

‘It was so exciting to witness how my contributions to the project are reflected in everyday life,’ said Grace.

Grace has also been involved in the development and launch of a safety campaign driven by the message of paying attention while out and about. Safety through awareness is all the more important given the sharing of busy roads and paths between pedestrians, drivers, cyclists and the new trams. 

When asked what she enjoys most about her work, Grace says ‘I love how complex the project is, with so many stakeholders considered at every step of the way’. From coordinating stakeholder meetings to crafting go-live communications, to liaising with Transport for NSW’s Customer Experience and Marketing and Campaigns teams, the campaign is a result of extensive collaboration between multiple cross-agency teams. See the final result below, and remember next time you are in the Sydney CBD, look out before you step out.

Stations along the new CBD and South East Light Rail


Those who have frequented the Sydney CBD over the past few years would have encountered the high profile CBD and South East Light Rail (CSELR) project being built in the heart of the CBD and through the south east. The project is now about to open following months of driver training and tram testing, with trams testing day and night along the 12km route ahead of the first passenger services starting in December. 

Services between Circular Quay and Randwick are anticipated to commence from December 2019, while the line between Moore Park and Kingsford will open in March 2020. The new light rail extends from Circular Quay along George Street to Central Station, through Surry Hills to Moore Park, then to Randwick and Kingsfordand is anticipated to transport more than 9.7 million customers each year.

Grace Ai is a Graduate currently placed at Transport Coordination at Transport for NSW, working with the Communications Strategy and Media Team. In the lead up to the start of services on the CSELR, she has been busy supporting the management of public affairs for the project. Her day to day work involves monitoring the media for anything CSELR related, as well as responding to media enquiries and pitching media stories about the project. 

Trams started testing along the Kensington and Kingsford sections of the line in early October, and will continue until the start of services in March 2020. Grace recently worked on developing a news pitch for this milestone, with the story aired on Channel 7 in early October. 

‘It was so exciting to witness how my contributions to the project are reflected in everyday life,’ said Grace.

Grace has also been involved in the development and launch of a safety campaign driven by the message of paying attention while out and about. Safety through awareness is all the more important given the sharing of busy roads and paths between pedestrians, drivers, cyclists and the new trams. 

When asked what she enjoys most about her work, Grace says ‘I love how complex the project is, with so many stakeholders considered at every step of the way’. From coordinating stakeholder meetings to crafting go-live communications, to liaising with Transport for NSW’s Customer Experience and Marketing and Campaigns teams, the campaign is a result of extensive collaboration between multiple cross-agency teams. See the final result below, and remember next time you are in the Sydney CBD, look out before you step out.

Stations along the new CBD and South East Light Rail


Page published: 28 November 2019, 11:00