A message from the Chief Operating Officer

Another busy week of engagement with the Combined Rail Unions (CRU) on the Enterprise Agreement (EA) as we worked through the outstanding issues on our proposed new Enterprise Agreement.

As part of this week’s discussions, we provided a copy of the proposed EA to the CRU to discuss with their members and you, our people. It includes a wide range of improvements and reflects the outcomes after a long period of discussions with unions over these past months.

I recognise this has been a really challenging time for both our people and our customers, and there has been a lot of media coverage as a result. I also know many of you have concerns about the safety of our people, particularly during this recent period of protected industrial action with some customers expressing heightened frustration. 

It is essential that we all feel safe while at work and it is unacceptable for our people to be threatened in any way, under any circumstances while performing their role.

While we have robust safety processes and procedures in place and other initiatives that guide and support our safety and wellbeing, increasing our security and safety awareness is a step we can all take to protect ourselves and make NSW TrainLink more safe and more secure.

Please take the time to refresh your knowledge of our safety protocols and continue to be vigilant and report any security related incidents. The Tips and Tricks intranet page is a great source of information.

This is a dynamic and evolving situation and it is important that we continue to respect and look out for each other and remain focused on supporting our customers to get to where they need to go, safely and reliably.

I will keep you informed on progress.