Talking with our stakeholders about Evolving Transport
Whose responsibility is it to keep our stakeholders informed about Evolving Transport?
It is everyone’s responsibility to keep the stakeholders they work with on a day-to-day basis informed.
What can I say to my stakeholders about Evolving Transport?
You can share any information on the stayinformed website in your communication with your stakeholders.
As you know, Evolving Transport is about building on our success and taking the delivery of integrated, customer centred services to the next level. That’s why we introduced a new operating model on 1 July. There are 7 major divisions.
Our new Customer Strategy and Technology division has that long-term view – the 10, 20, 30 year horizon. Looking at technology trends and continuing to push long-term strategies. They’ll also be doing some of the policy making around that and looking at things like ticketing, because they basically transcend the whole network.
We split Regional and Greater Sydney because we need to get a greater balance of the focus between the regional service delivery and Greater Sydney. Our new Greater Sydney division and new Regional and Outer Metropolitan division are focused on the here and now and what’s happening on the network.
Our new Infrastructure and Place division will support the delivery of projects for these three divisions with the bulk in the Greater Sydney and Regional and Outer Metropolitan divisions.
Our new Safety, Environment and Regulation division will provide regulatory and compliance services across modes to ensure the safe operation of our networks.
Our new Corporate Services division will provide effective corporate services and be aligned to the new model.
Our new People and Culture division will ensure our people remain at the heart of our how we implement these changes.
There is no change to NSW Point to Point Transport Commission, NSW Port Authority or the Office of Transport Safety Investigation.
Our new divisional leadership team is now in place:
- Rodd Staples remains Transport for NSW Secretary
- Joost de Kock is the Deputy Secretary for Customer Strategy and Technology
- Carol-Anne Nelson is the Deputy Secretary for Regional and Outer Metropolitan
- Peter Regan is the Deputy Secretary for Infrastructure and Place
- Tara McCarthy is the Deputy Secretary for Safety, Environment and Regulation
- Anne Hayes is the Deputy Secretary for Corporate Services
- Kirsten Watson is Chief People Officer
- Anthony Wing is the Point to Point Commissioner.
Work is underway to finalise the next level of leadership across each of the divisions.
As we work through the detail of our operating model, each of us are responsible for keeping the stakeholders we work with on a day-to-day basis informed of any changes.
If you are presenting at a stakeholder event and would like to talk about Evolving Transport, we’ve developed slides and speaking notes you can use.
What if I can’t answer all of my stakeholders’ questions?
If you cannot find an answer to your stakeholders’ questions about Evolving Transport on the stayinformed website, you can tell your stakeholders that you will advise them of any changes as we work through the detail of our new operating model.
Also, tell us what their query is by emailing evolvingtransport@transport.nsw.gov.au