Maintaining Self-Service Support Resources

Sometimes training isn't the answer. Often, all a person needs is the right piece of information, at the right time.


The Systems & Corporate Team manages several online portals that provide just-in-time support resources. These include:
Equip Online Help Portal
A variety of support resources on the Equip system, such as short demonstration videos, printable quick reference guides, and copies of course materials.
Contractor Onboarding Hub
A resource for professional services contractors to complete mandatory online training. Please note that permanent employees and labour hire contractors should NOT use this site to complete online learning - please use Equip instead.
Transport Onboarding Hub
A resource for new employees to find out more about Transport before, or just after, their start date within TfNSW.


In addition, these portals and sites aren't supported by the Systems and Corporate Team, but can be useful resources, either for self service or for other activities:
Office 365 Portal
A series of tools being rolled out across the Transport cluster, including Microsoft Teams, One Note and Microsoft Planner.
NSW Public Sector Communities of Practice
You may want to check this out if you work in finance, HR, change management, procurement, IT, records management, or workforce analytics.
TfNSW Creative Assets Library
Images that can be used when developing resources.
RMS Creative Assets Library
Images for RMS that can be used when developing resources.
TfNSW RTO Confluence Site
Information on the processes and procedures followed by L&D to manage nationally accredited training. Includes the forms that should be complete the request creation of a new course in Equip.
Tableau
A reporting tool that draws information from internal databases such as Equip.
Accellion File Transfer Tool
A way of securely sharing files that are too large to send by email.


Sometimes training isn't the answer. Often, all a person needs is the right piece of information, at the right time.


The Systems & Corporate Team manages several online portals that provide just-in-time support resources. These include:
Equip Online Help Portal
A variety of support resources on the Equip system, such as short demonstration videos, printable quick reference guides, and copies of course materials.
Contractor Onboarding Hub
A resource for professional services contractors to complete mandatory online training. Please note that permanent employees and labour hire contractors should NOT use this site to complete online learning - please use Equip instead.
Transport Onboarding Hub
A resource for new employees to find out more about Transport before, or just after, their start date within TfNSW.


In addition, these portals and sites aren't supported by the Systems and Corporate Team, but can be useful resources, either for self service or for other activities:
Office 365 Portal
A series of tools being rolled out across the Transport cluster, including Microsoft Teams, One Note and Microsoft Planner.
NSW Public Sector Communities of Practice
You may want to check this out if you work in finance, HR, change management, procurement, IT, records management, or workforce analytics.
TfNSW Creative Assets Library
Images that can be used when developing resources.
RMS Creative Assets Library
Images for RMS that can be used when developing resources.
TfNSW RTO Confluence Site
Information on the processes and procedures followed by L&D to manage nationally accredited training. Includes the forms that should be complete the request creation of a new course in Equip.
Tableau
A reporting tool that draws information from internal databases such as Equip.
Accellion File Transfer Tool
A way of securely sharing files that are too large to send by email.