I’m Tamara

Tamara Simpson is a people person who has a great team and loves her job helping people from all across the state.

I guess I’m pretty lucky as I like coming to work and I enjoy what I do.

I’ve been working at Transport in the Procurement Enquiries Team for two years. It was great that I didn’t have to leave my home town of Dubbo to get a role.

I’m a real people person, so I speak to other Transport people from all over NSW that ring in with queries. I love being able to help them out, particularly now when times are a bit tough, and I really try to go that bit further to get people the answers to help solve a problem.

At the start of COVID-19, I stepped in to help on the Transport Helpline. It felt good to be there for concerned employees and give them some peace of mind. Because the situation and the regulations were changing so quickly, we had a team of about ten across Dubbo and Burwood working 24 hours a day to keep that line open, with constant emails going round between ourselves trying to work things out on the fly.

It was also about this time we started working from home. It was a bit strange at first as I like coming into the office to see everyone. But it was good to try it and to now have the flexibility to mix up the week between the office and home.

My team are supportive and I feel good when I can support them too. The culture in our team is very warm and accepting. When new people start, we all make an effort to be open and welcoming and that creates a nice atmosphere.

Every day I come into work it’s a new fresh day with new people and new things to learn, but always the same great team.