Welcome to the Opal TOTM and First Line Maintenance Resources Hub

This Hub contains learning resources to support your knowledge of TOTM and First Line Maintenance.


Transport for New South Wales (TfNSW) has implemented an integrated Electronic Ticketing System across all of NSW’s Public Transport Network. The Opal Solution is a combination of technology, systems and tools, which will continue to be implemented and upgraded to support a seamless travel experience for Opal Customers.

Opal Top Up & Single Trip Ticket Machines are installed at train and light rail stations.


Two types of machines are readily available for our customers, they are the ASTREO and the GALEXIO, with Cashless Load Devices (CLD’s) still available for use at limited stations.


Watch this video to learn how to log in, unlock and open the Galexio machine.

Watch this video to learn how to log in, unlock and open the Astreo machine.

Watch this video to learn how to replenish the receipt roll.

Watch this video to learn how to replenish Single Trip Ticket Stock.

Watch this video to learn how to empty rejected tickets.

Watch this video to learn how to lock the door on the Astreo machine.

Watch this video to learn how to lock the door on the Galexio machine.

Watch this video to learn how to return to sales without reboot.



This Hub contains learning resources to support your knowledge of TOTM and First Line Maintenance.


Transport for New South Wales (TfNSW) has implemented an integrated Electronic Ticketing System across all of NSW’s Public Transport Network. The Opal Solution is a combination of technology, systems and tools, which will continue to be implemented and upgraded to support a seamless travel experience for Opal Customers.

Opal Top Up & Single Trip Ticket Machines are installed at train and light rail stations.


Two types of machines are readily available for our customers, they are the ASTREO and the GALEXIO, with Cashless Load Devices (CLD’s) still available for use at limited stations.


Watch this video to learn how to log in, unlock and open the Galexio machine.

Watch this video to learn how to log in, unlock and open the Astreo machine.

Watch this video to learn how to replenish the receipt roll.

Watch this video to learn how to replenish Single Trip Ticket Stock.

Watch this video to learn how to empty rejected tickets.

Watch this video to learn how to lock the door on the Astreo machine.

Watch this video to learn how to lock the door on the Galexio machine.

Watch this video to learn how to return to sales without reboot.