Tuesday 1 December 2020: Evolving Transport News

In every edition you will hear news and key updates from across the 13 workstreams that make up our program of transformation. You can also stay up-to-date with the latest information on each of the workstream intranet pages.

Equip cutover dates

Some functions and processes in Equip will be temporarily unavailable from late December and through to February 2021. This will enable us to merge the TfNSW and former RMS financial and reporting systems.

Download and use this handy checklist to make sure you’ve completed any necessary tasks in Equip, MyTransport, and MyIT before your holiday. More information and support will be shared over the coming weeks about how you can manage your work during this time.

Branch designs for Groups A and B: what happens after consultation

Now that most branches have closed their consultation, leaders are working towards branch determinations and setting a date to stand up their new structure.

To clarify the difference between determination and stand-up:

  • Determination is when the decision on the final structure is made including any changes in response to feedback from consultation. No changes take effect at this stage but determination will provide certainty about the structure and any associated impacts.
  • Stand-up is when the determined structure will come into effect and become operational including any reporting line changes and acting arrangements.
  • A recruitment schedule will also be shared at determination so you know when vacant roles will be advertised for your branch.
  • All current roles and structures will continue to remain in place until the final branch structure is stood up.

We know that employees are eager to move along quickly but we have to make sure we take the time to review and consider the many and varied feedback that has come through and understand the complexities of how these impact the design work.

Details on the timeline for your branch will be shared by your branch leader.

Open branch consultations

Consultations open for the following branches:

Latest on Corporate Functions Review

For more information on the Corporate Functions Review please visit their dedicated Stay Informed website. You can also watch the recent livestream on this program to hear the latest.

Using data to make better decisions and meet customer needs

The Customer Experience and Measurement Workstream has delivered a significant change in the way Transport manages and measures customer experience. This change involves creating a foundation for ongoing customer-centric data analytics.

CST’s Advanced Analytics and Insights team (AAI) are partnering with divisions to determine where data and analytics can be used as part of the decision-making process. Read more about this on the Customer Experience and Measurement Workstream intranet page.


To find the latest news about this program, visit this page regularly or click here to subscribe. If you no longer wish to receive these updates you can click here to unsubscribe.

<span class="translation_missing" title="translation missing: en.projects.blog_posts.show.load_comment_text">Load Comment Text</span>